154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 09, 2025

Mac the Dog

I have used this company for over 15 years. I cannot begin to do justice to how great the are are in relative comparison to the cost. My dog, Mac, was diagnosed with cancer earlier this year. Pets Best has enabled me to get him the best treatment possible and allow him to continue to live a high quality of life. Through the entire process, Pets Best has been extremely responsive to all my claims and adjudicated them in rapid fashion. They have my highest recommendation.

Useful
September 09, 2025

Absolute TRASH!

Will NEVER EVER EVER use Pets Plus Us Again... There are loopholes throughout the entire policy such as cremation... Regardless of the fact that is CLEARLY says we will pay the actual cost... they don't... only the maximum payable amount as shown, which turns out to only be $100 regardless of what plan your own. Then not to mention you'll still get charged for your pet's policy even after they've passed!

Insurer: Pets Plus Us

By: Lindsay

Useful
Verified September 09, 2025

Easy claims, fast reimbursement

Easy to submit claims. Extremely fast reimbursement!!

Insurer: Pumpkin

By: Kathy

September 09, 2025

Healthy Paws has been incredible

Healthy Paws has been incredible. Claims are processed quickly and the whole process is so easy. Thanks to them, my Rottweiler Gucci received the treatment she needed, and she’s now pain free and thriving as a tripawd. I’m forever grateful! 🐾❤️

Insurer: Healthy Paws

By: AnnMarie Zingaro

Verified September 09, 2025

When my dog was diagnosed with liver…

When my dog was diagnosed with liver disease, her prognosis was grim. The monthly vet visits and blood work were extremely costly. Thank goodness we had trupanion, who covered quite a bit of the costs. Anyone with pets should have Trupanion. It's been over a year and with medication, her vet appointments and a change in food, she is still going strong.

Insurer: Trupanion

By: Deena

September 09, 2025

Excellent customer service

Excellent customer service. Agent was knowledgeable took time to answer all my questions prices were good

Insurer: Embrace

By: John Hallowell

Verified September 09, 2025

quick claims and great customer service

Trupanion makes it easy to do what is best for your furry companion without worrying about finances. A lot of veterinary offices work directly with Trupanion so they get paid quickly and you save money. Their customer service has always been great.

Insurer: Trupanion

By: Debra

September 09, 2025

Good at first

Good at first. But so difficult to connect with customer service. I need log-in help, otherwise I would refer to the app. Called twice and waited too long. I'll have to call again. Hopefully without a long wait.

Insurer: Embrace

By: CFors

September 09, 2025

I like the claim process, but...

I like the claim process. It is straight forward and easy, with a quick return in my bank account. They are helpful over the phone. I took away 1 star, because more often than not, I have issues with the website. It will give me an error before starting a claim and sometimes in the middle of submitting a claim. This happens about 75% of the time. I called the number on the website, and they were unable to fix the problem (pretty much just wanted me to try a different browser), but emailed me a way to still submit the claim. I waited a few days and was able to use the online claim service. I don't know if there are website issues during high traffic times, but it is extremely frustrating.

Insurer: Embrace

By: Kirsten

Verified September 09, 2025

Great insurance and paid almost instantly

Great insurance and paid almost instantly.

Insurer: Pumpkin

By: Dwight Edens

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