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Price & policy designed to take more money even from experienced drivers
Price & policy designed to give no benefit to experienced drivers. No consideration to clean records of US driving history. When i applied for My driving licence in Canada; my records from USA were accepted and clean history of USA was considered to give me a full G licence but, insurance does thinks otherwise that i am inexperienced and keeps rates high and charge insurance an inexperienced driver. I tried to reason with Agent - no good. Worst part - next year - my experience went up but so did cost of insurance (even though my records are clean) ~~~~~~~~~~~~~~~~~ Updating post reply on my feedback as there was no way to revert on the reply by company who try to look good by posting canned messages to customer feedbacks. ~~~~~~~~~~~~~~~~~ As a reply to my feedback - asked to Chat or contact Via Email to an agent (already did couple of times) I was asked to fetch an Abstract Report - Which i have and submitted. In the first place that was what i used to prove my driving experience to get a G (full ) licence in Canada when i came from USA. As second request in reply – asked to contact prior insurance companies to provide proof of insurance. That’s where it gets complicated. I have reply form two companies but not all. They got no interest in helping an x-customer. And i am back to square one. Essentially - even though at 48 years and a clean driving history of four continents - i am considered as an inexperienced driver (because the insurance companies are reluctant to work logically). Any anyway - if i was inexperienced it would be a matter of only time before a mis-happening will be a good reason to make the rates go higher. But, NO - the logic is not how money works. It works the hard way - not by trusting the customer but asking customer to prove the capability.
Insurer: Sonnet
By: Inderjeet
Run, don't walk away from Figo
My experience with Figo is that they are the insurance company Mr. Incredible (Bob) worked for while he was in hiding. They are in the business of NOT paying for anything, in fact you will need a lawyer to help you navigate their submission/resubmission/denials as they run you around the gauntlet. If you're looking for peace of mind, this is not your company. If you love conflict, this is your company.. Heck, they even review each claim and second guess your Vet's prescriptions for your pet.. you heard that right, they'll say, "Well, we didn't feel this medicine was necessary for that ailment".. yup, that's right, your vet is not your vet, Figo is the back-seat driving vet... While Figo was my first pet insurance experience, I'm old enough to have almost 50 years of other insurances under my belt, including many-many claim situations... Figo? Bottom of the heap... nice app, bad service. Oh, I read another post and was reminded that they just magically increase your premiums, drastically... Yes, they do. Nice initial quote, won't last. Run, don't walk, away from Figo
Insurer: Figo
By: John in Utah
We used Healthy Paws for health…
We used Healthy Paws for health insurance for our Great Dane, Luna. We bought the insurance for her at birth and didn't use it for a few years, but then around age 4, she developed pneumonia, which required a short hospitalization and IV antibiotics. Then at age of 6, she tore her CCL. Healthy paws covered all of these treatments, a full CCL repair surgery (which is NOT cheap), AND her post surgery physical therapy. I've never encountered an insurance company that was so seamless and easy. Claims are processed quickly, and I've never been asked for extra documentation or had a denial. (Why can't human insurance be this easy?!) Luna is a happy and healthy girl now due to Healthy Paws. We will be using them for all future furry family members :)
Insurer: Healthy Paws
By: Sasha
They areso easy to deal with
They areso easy to deal with. We now have had 2surgeries, and payment is easy and prompt. If only my insurance was this good!
Insurer: Healthy Paws
By: Sandi McCubbin
App is easy to use and once you get…
App is easy to use and once you get your claim back it is easy to understand. My only complaint (more of constructive criticism) is that claims can take a long while to process. When wondering if it will even be covered, it can be difficult just waiting for weeks to get a response. That said, when I reach out asking for an update I was quick to get a response, albeit a little vague. Still, given staffing and increased number of pets, this is understandable. I would still recommend to others!
Insurer: Pets Best
By: Christine Avery
I've been with these guys for some time…
I've been with these guys for some time now and I've never had any issues. Any queries I've had have been answered promptly and without any problems.
Insurer: Sonnet
By: Alan
Easy to work with
Easy to work with! Claims have generally been quick, preventative items are faster than illness/injury claims, but that's to be expected. They issued a payment within 30 days on our dog's overnight emergency care which costs us ~$1500, to see the claim approved just 4 weeks later we were surprised.
Insurer: Pets Best
By: Brian Pratt
I have been with sonnet for 2 years now…
I have been with sonnet for 2 years now and it has been great.super easy to get set up and very affordable.thanks SONNET
Insurer: Sonnet
By: Jenny
Great so far
So far service has bene great, one delay in getting the renewal done and then took a large payment although no fault of mine but they still do a great job!
Insurer: Sonnet
By: Susan