221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It’s an efficient, comprehensive, blessing!
So easy.
Insurer: ASPCA
By: Trudi
Life Saver
With mini Aussies but especially my oldest Mowgli—he’s the highest drive and can get himself into some pretty hairy situations.. having this pet insurance has been an absolute life saver!! Literally and figuratively!
Insurer: ASPCA
By: Leslie
Friendly staff and very knowledgeable
Friendly staff and very knowledgeable
Insurer: Trupanion Canada
By: Rob and Nathalie
Incredible Resource
Trupanion has been an incredible partner and lifesaving resource for my dog. We have utilized our plan more than we or they could have envisioned and they have always followed through with integrity, clear replies to questions, and timely reimbursements for covered costs. I would never go without pet insurance again and can't imagine a better experience than I've had with Trupanion.
Insurer: Trupanion
By: Jonathan
Don’t fall for the manipulative marketing!
Pumpkin Pet Insurance is nothing but a logo and a website. I insured two cats at a very high premium price ($176/month). I drank their marketing Kool-aid instead of going with a proven company. So that's my fault. I submitted claims at the beginning of November for one cat. I received nothing except the same auto-generated email for WEEKS. When I called over a month later, the customer service rep investigated and told me that my claims were being sent for "audit" on December 16th. I was told that the audit process would take between 30-45 days. Called again in January: "we're waiting on medical records" (which had already been emailed in November.) Because I had to provide medical records from birth for a 13-yr old pet, I reached out to my pet's previous vet and uploaded 65 pages of medical records. Then I was reprimanded by a customer service supervisor for doing so: "we reach out to the vets." Just a delaying tactic. Called again in February: "we have to review these records." It's March. 99% of the claims were denied because vomiting and constipation are "pre-existing." (What cat doesn't vomit? Those are symptoms, not a disease.) But should it BECOME a disease, like lymphoma - even 10 years from now - and even after their supposed 180-day "recovery" time, they won't cover it. I wasted $90 in premiums EACH MONTH waiting for the claims to be denied- and THEY COUNT ON THAT. They do have someone monitoring their social media who will respond to this and to them I say, "your customer service is DREADFUL. If you are delaying claims FOR FOUR MONTHS (in my case) and they are going to "review," YOUR CUSTOMER IS ENTITLED TO KNOW THAT. In a timely manner. And not by dragging it out of you." Pet owners: use another company.
Insurer: Pumpkin
By: Janet Lamar
Great so far but I have not had a…
Great so far but I have not had a claim. I like that Sonnet contacts you in a storm to say they are supportive. Wish they had tractor and boat insurance.
Insurer: Sonnet
By: Keith
Trupanion pays our claims almost instantly!
We have all 3 of our dogs insured with Trupanion, at very little monthly cost. We are always amazed at how quickly their claims are paid. We frequently comment that insurance companies for humans could learn a lot from Trupanion!,
Insurer: Trupanion
By: Eleanor
Who's job is it?
Odd that an insurance company doesn't contact the Veterinary office when they have health questions in order to pay a claim.. instead they drop it in your lap to get the answers so the claim can be denied or paid.. I'm doing lots of leg work to get our claim paid.. let's hope it does..
Insurer: ManyPets
By: Shelly Duncan Field
The agent was knowledgeable and caring…
The agent was knowledgeable and caring and the prices were much better than our current pet insurance.
Insurer: ManyPets
By: Maria G.
Very happy!
I am so thankful I chose Nationwide for pet insurance over the other brands. My pups have received tests, surgery, and procedures I never would have been able to afford without pets insurance. Before signing up for their services the representatives I spoke to made sure I understood what was covered and what wasn't. They clearly explained what pre-existing cinditions are and why preexisting conditions weren't covered so I knew what to expect and what services wouldn't be covered. Thank you!
Insurer: Nationwide
By: Madonna S.