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Signing up was really easy
Signing up was really easy, and I appreciated that! The product I was purchasing was accurately described so I knew the kind of coverage I was getting for my cat.
Insurer: ManyPets
By: Karen G
Grateful for Healthy Paws
Our 2.5 year old dog stopped eating out of the blue and became very ill with dehydration and electrolyte changes. Two hospitalizations later, he was diagnosed with Addison's disease (primary adrenal insufficiency). Healthy Paws has an easy interface for filing claims, and the turnaround times were less than one week for each claim.
Insurer: Healthy Paws
By: Michael
Great customer service and worth every penny
Great customer service and worth every penny! Our dog has been healthy her whole life and had a very rough year with random unrelated events (broken tooth, torn CCL, etc.). This helped us get through multiple surgeries for multiple issues this year without breaking the bank!
Insurer: Embrace
By: Kathy
Rob explained everything
I spoke with Rob and he explained so much to me. He could tell me what Spot does and how it compares to other pet insurances. I wish I had called first. It would have save so much time.
Insurer: Spot
By: Susan
Easy process-fast response.
Easy process-fast response.
Insurer: Embrace
By: Bobbi and Brett Miller
great coverage, amazing staff, easy to navigate, High prices but worth it!
although prices increase at a fast rate, I find that this company is the easiest to work with and offers the most beneficial coverage. As a young first-time dog mom, things can get confusing, but the staff has been extremely helpful with assisting any of my questions and work with me. The staff is personable and have been very sympathetic as my dog undergoes medical treatment. Thank you manypets for saving my dog and wallet :)
Insurer: ManyPets
By: Samantha Kurtz
Agent described pre existing conditions…
Agent described pre existing conditions clauses
Insurer: Prudent Pet
By: Brian Lawlor
Garbage/Scam/Cons
We insured our dog at five months old. We had her spayed right before we got insurance. The vet gave her too much anesthesia, and this caused a back leg paralysis. We found out the dosage is different with Tibetan Mastiffs. It cleared up in a day and she walked fine. I purchased the insurance after that. Fast forward two years. We took her to the vet to make sure she doesn’t have hip dysplasia. We did this because we found out the breeder she came from didn’t have breeding rights. We also had no info on her hips. We just wanted to take precautionary measures to make sure she wouldn’t have any problems. The vet took X-rays and concluded she didn’t have hip dysplasia. We filed our claim with Healthy Paws to be reimbursed 90% of our vet visit. They came back and said since she had a “pre-existing limp” from the prior paralysis, and she couldn’t be covered whatsoever. This was the first claim we ever filed. We had extensive documentation showing she didn’t have hip dysplasia. They basically said F-off. We cancelled our policy, and they took us for two years of monthly payments. Stay away from them.
Insurer: Healthy Paws
By: Ellie
Claim processing
Website is user friendly and claims are processed quickly.
Insurer: Embrace
By: Cathy
First Pet Insurance Claim
I typically don’t do these because they are time consuming, however, I think it’s important that people know about a product or service before they purchase it. I had never had pet insurance before. When I got my dog Angel, a little over a year ago, her vet suggested it after her first visit. He is also a good friend, so I trusted him. He sent me home with a few pamphlets and I ultimately chose ASPCA. I knew the name and trusted that if I ever needed it, they’d pay. About 3 weeks ago I had to take my sweet girl to the ER, then to a specialist for surgery. Between the ER, her surgery and 4 nights in the hospital, I was out over $10k. Once I had received the invoices, I went on the ASPCA website and put in my claims. The process was SUPER easy. It said it would take 2-4 weeks to process. It took less than 2 weeks AND I got the checks shortly thereafter. I could not be more of an advocate for pet insurance now and especially ASPCA. P.S. Angel is doing great!
Insurer: ASPCA
By: Randi