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very responsive during my recent claims
Furkin were really responsive during my recent claims. There was a couple of admin errors but they fixed them really promptly and with no addition work for me.
Insurer: Furkin
By: Caroline
agent was very knowledgeable and answered all my questions completely.
agent was very knowledgeable and answered all my questions completely. And also offered info I was not aware of.
Insurer: Trupanion
By: Rick
Happy To Have Trupanion
As always very easy and a quick response back!
Insurer: Trupanion
By: Bill
Quick and clear understanding of claims
Every claim I submit Trupanion keeps me informed at every step
Insurer: Trupanion
By: Amy
Great Pet Insurance
Everything was exploded very well
Insurer: Trupanion
By: Sharon
Great service
Extremely fast and easy process to send a claim.
Insurer: Trupanion
By: Valerie
I'm a new customer, so far so good...
I'm a new customer, and just filed my first claims with Fetch. So far, customer service has been very responsive, and once I understood the process, it looks pretty straightforward and simple. We'll see how readily they pay the claims. My only concern so far is that the coverage is quite expensive - more than $700 per year for my 5 year old dog with no pre-existing conditions.
Insurer: Fetch
By: Susan Lager
Fetch for Sidney
Fetch is there if needed. I love the Customer Service line! If I needed answers, Fetch helps to explain any questions and answers. Fetch is the best for my kitty, Sidney!
Insurer: Fetch
By: Debbie
Premium went up $600 for 2023 renewal
My Premium was $1000 this year and I just received my renewal for next year, Embrace increases my premium to $1600 without any explanation. I understand cost of everything went up and there's inflation now too but $600 increase????? that's 60% increase!!! between cost going up and inflation, 20% increase is probably more reasonable. Anyways, I called Embrace multiple times trying to speak to a supervisor to find out why this happened, but Embrace refuses to speak to me and all I got was a email response that my dog is aging hence the price increase. I'm very disappointed with their customer service and their supervisor Sarah is avoiding talking to me on the phone. You would think maybe there's new perks or the coverage is better given $600 increase but NOPE - same coverage as before. I feel that we are being punished b/c of my dog is getting older. I"m totally ok with annual increase of premium but not by 60% each year.
Insurer: Embrace
By: JT