154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 02, 2022

Fetch for Sidney

Fetch is there if needed. I love the Customer Service line! If I needed answers, Fetch helps to explain any questions and answers. Fetch is the best for my kitty, Sidney!

Insurer: Fetch

By: Debbie

November 02, 2022

Premium went up $600 for 2023 renewal

My Premium was $1000 this year and I just received my renewal for next year, Embrace increases my premium to $1600 without any explanation. I understand cost of everything went up and there's inflation now too but $600 increase????? that's 60% increase!!! between cost going up and inflation, 20% increase is probably more reasonable. Anyways, I called Embrace multiple times trying to speak to a supervisor to find out why this happened, but Embrace refuses to speak to me and all I got was a email response that my dog is aging hence the price increase. I'm very disappointed with their customer service and their supervisor Sarah is avoiding talking to me on the phone. You would think maybe there's new perks or the coverage is better given $600 increase but NOPE - same coverage as before. I feel that we are being punished b/c of my dog is getting older. I"m totally ok with annual increase of premium but not by 60% each year.

Insurer: Embrace

By: JT

Verified November 02, 2022

Signing up was really easy

Signing up was really easy, and I appreciated that! The product I was purchasing was accurately described so I knew the kind of coverage I was getting for my cat.

Insurer: ManyPets

By: Karen G

Verified November 02, 2022

Grateful for Healthy Paws

Our 2.5 year old dog stopped eating out of the blue and became very ill with dehydration and electrolyte changes. Two hospitalizations later, he was diagnosed with Addison's disease (primary adrenal insufficiency). Healthy Paws has an easy interface for filing claims, and the turnaround times were less than one week for each claim.

Insurer: Healthy Paws

By: Michael

November 02, 2022

Great customer service and worth every penny

Great customer service and worth every penny! Our dog has been healthy her whole life and had a very rough year with random unrelated events (broken tooth, torn CCL, etc.). This helped us get through multiple surgeries for multiple issues this year without breaking the bank!

Insurer: Embrace

By: Kathy

Verified November 02, 2022

Rob explained everything

I spoke with Rob and he explained so much to me. He could tell me what Spot does and how it compares to other pet insurances. I wish I had called first. It would have save so much time.

Insurer: Spot

By: Susan

November 02, 2022

Easy process-fast response.

Easy process-fast response.

Insurer: Embrace

By: Bobbi and Brett Miller

November 02, 2022

great coverage, amazing staff, easy to navigate, High prices but worth it!

although prices increase at a fast rate, I find that this company is the easiest to work with and offers the most beneficial coverage. As a young first-time dog mom, things can get confusing, but the staff has been extremely helpful with assisting any of my questions and work with me. The staff is personable and have been very sympathetic as my dog undergoes medical treatment. Thank you manypets for saving my dog and wallet :)

Insurer: ManyPets

By: Samantha Kurtz

Verified November 02, 2022

Agent described pre existing conditions…

Agent described pre existing conditions clauses

Insurer: Prudent Pet

By: Brian Lawlor

Verified November 02, 2022

Garbage/Scam/Cons

We insured our dog at five months old. We had her spayed right before we got insurance. The vet gave her too much anesthesia, and this caused a back leg paralysis. We found out the dosage is different with Tibetan Mastiffs. It cleared up in a day and she walked fine. I purchased the insurance after that. Fast forward two years. We took her to the vet to make sure she doesn’t have hip dysplasia. We did this because we found out the breeder she came from didn’t have breeding rights. We also had no info on her hips. We just wanted to take precautionary measures to make sure she wouldn’t have any problems. The vet took X-rays and concluded she didn’t have hip dysplasia. We filed our claim with Healthy Paws to be reimbursed 90% of our vet visit. They came back and said since she had a “pre-existing limp” from the prior paralysis, and she couldn’t be covered whatsoever. This was the first claim we ever filed. We had extensive documentation showing she didn’t have hip dysplasia. They basically said F-off. We cancelled our policy, and they took us for two years of monthly payments. Stay away from them.

Insurer: Healthy Paws

By: Ellie

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