222,048+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far so good
So far so good. Haven't had to use it yet. According to my daughter, it's great.
Insurer: ASPCA
By: Sheila W
Misleading and very, very fine print...beware!
The customer representative answered several of my questions and concerns. Unfortunately, the answers given were very different than the rep that assisted me during the signing up process. The major issue is I was told that I could change my plan on my renewal date, however the only way to change your plan is by completely closing it and opening a new policy. Additionally, several commonly used medications are not in their 17 page formulary. So my vet will now have to look through 17 pages anytime she prescribes a medication. In NY state vet techs are licensed, unfortunately Pets Best doea not cover even a rabies, heartworm, lepto vaccine if given by a tech which is fairly common practice. So read, read, read.....lots of misleading information given by reps during the sign up and LOTS of very fine print. We are researching and will drop our policy within the next month as I know there are better options out there.
Insurer: Pets Best
By: Glenna Miller
The response and payout were immediate
The response and payout were immediate. Excellent experience compared to other companies I dealt with
Insurer: Figo
By: Jim
Our pet is almost 12 years old and had…
Our pet is almost 12 years old and had an emergency visit with an ER Pet Hospital. He was there from Friday night until Sunday morning. Needless to say we spent over 2000.00. Please Beware when they say you receive 90% or 80% of your bill, it is untrue. We were told the Vet Hospital charged more than they allow. It’s called “Usual and customary”. As customers we have no control what we are charged. It’s unfair to pay us only 48% of our actual bill when it’s supposed to be 80%. When your pet is on deaths door bleeding through their rectum and profusely vomiting you need to go to an Emergency Vet clinic or hospital. I find it a way to take from their customers what is owed to them.
Insurer: ASPCA
By: D Fuentes
Trupanion handled my claim quickly and…
Trupanion handled my claim quickly and fairly. I am pleased with the determination.
Insurer: Trupanion
By: Sophia Sasso
Haven’t filed a claim as of yet
Haven’t filed a claim as of yet. Setting up insurance was easy.
Insurer: ASPCA
By: George Guenther
Very helpful with submitting a claim
I was frustrated when trying to file my first claim. I called customer service and they were so helpful. Once I got everything submitted I was reimbursed very quickly, and the coverage was explained detail. I am very happy with the end result.
Insurer: Lemonade
By: Jill
Octavia is an awesome representative
Octavia is an awesome representative. She helped me navigate my claims process and was unbelievably helpful. She is a 5 star person and makes Nationwide look great!
Insurer: Nationwide
By: Kaitlyn Ford Rodriguez
Trying to register and it wants the…
Trying to register and it wants the account number. I have never received the account number.
Insurer: ASPCA
By: David Eichner
Disappointed with their glitches and…
Disappointed with their glitches and their terrible “customer service hero”. The agents are horrible for not knowing underwriting guidelines.
Insurer: Sonnet
By: Pav