225,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Online issues
I needed to get insurance for my truck on the weekend and I was able to do the online part but couldn’t print anything off or talk to anyone which was frustrating since I was able to do it online. I think there needs to be a message that lets you know before proceeding down the path of doing it all. Also having issues switching over payment methods from my CC to my bank account.
Insurer: Sonnet
By: Shale
Things started out well until they…
Things started out well until they billed an old credit card and then cancelled the policy. When they said they would reinstate the policy, nothing happened. You cannot change our payment method, only add more cards hoping they will use the correct one. They don't have direct deposit yet regardless that you fill out the form when you sign up. There is no customer service on weekends right now which if you have a questions and work during normal working hours, you are left hanging. They aren't the most expensive and aren't the least expensive, but the limited number of customer service reps they have aren't enough. Although they are very nice on the phone, but have no follow-through. They need to get better organized to handle the expectations of experienced pet owners and be able to compete in a very populated pet insurance market with savvy pet owners.
Insurer: Prudent Pet
By: A Garrett
They did an amazing job and had an…
They did an amazing job and had an incredible turn around speed to help me.
Insurer: ASPCA
By: Brittney Dishman
Was awesome to deal with getting a…
Was awesome to deal with getting a quote for my 3 new kittens. Explained different plans so I could choose the best on suited for me. I chose this insurance for my pets based on the knowledge of customer service and the price on the plan I got. Would recommend to anyone that wants or needs pet insurance 😻😻😻
Insurer: ASPCA
By: KAREN GOUR
Easy to use
Easy to use, good coverage options, I feel more secure about my dogs health in case something comes up.
Insurer: ASPCA
By: Jennifer Lugo-Lopez
I can ensure my cat gets the best care, knowing Trupanion has me covered
Recently my cat and I went through a health scare, well I was stressed about what was happening with my cat, I did not have to worry about how I would afford everything. This allowed me to keep my focus on the most important thing my car. Thank you! the covered everything that they said they would when I bought the package!
Insurer: Trupanion
By: Karina
I was very troubled about the cost of…
I was very troubled about the cost of my visits to the vet. After speaking with Allison, I felt comfortable and reassured that my kitty problems would be taken care of. She was very helpful…. and in general… one of the most sociable and delightful people I’ve spoken with in a VERY long time!!!What a wonderful person to have on your crew!!! ❤️
Insurer: Trupanion
By: Alice Landes
Money Wasted
I will pay approximately $200 annually for a wellness coverage that on my initial vist for a new dog it was $291. It covered $150. Reimbursement was prompt. So now with insurance my net payout for my $291 annually wellness visit will be $341. Average annual vist after this is about $175 with $89-95 recovery. You do the math. Needless to say. My last year for enrollment.
Insurer: Pets Best
By: Eddie Holmes
ACL Surgery thank you TRUPANION
A million percent recommend trupanion for pet insurance. My Dog, Boom, has to have double ACL surgery the first one was an emergency. The bill for the surgery was over 5k, with the stress of my dog in pain, being a CPA during tax season, and having a one and a half year old son this was not exactly what I needed. But thanks to trupanion I did not have to stress financially. Boom was able to have a quick successful surgery! one ACL down one more to go! I can not thank Trupanion Enough and will forever be a customer of theirs!
Insurer: Trupanion
By: Darian Thiring