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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Because everyone does a great job.
Because everyone does a great job. Very understanding and very polite. Great staff and very helpful when you need help processing your invoice when you need help with it.
Insurer: Trupanion
By: Timy
We love them
We love them. They make online claims a breeze. They keep us posted of progress. They pay claims fairly. Their staff is stellar.
Insurer: Embrace
By: Katherine
Great pet insurance
I had another pet insurance for the first month until I realized that nothing was covered for the wellness. I canceled it and got lemonade because of the wellness package. I saved some money already for the first pet visit to get a booster for my puppy. The claim was super easy and it was approved within minutes. I wished I got lemonade since day 1.
Insurer: Lemonade
By: Jen
Priced around and got best value with…
Priced around and got best value with many pets.
Insurer: ManyPets
By: customer
New to insurance on pets and we got off…
New to insurance on pets and we got off to a rocky start with a difficult claim, but ultimately was resolved satisfactorily. Our second claim, after an accident in a golf cart, was resolved quickly and professionally. I would recommend anyone to use the Embrace Pet Insurance.
Insurer: Embrace
By: Joseph Ianelli
I have enjoyed pets best since I have…
I have enjoyed pets best since I have been a member, however, the excessive amount of time it takes for you to process and repay a claim is awful. I cannot imagine that it takes more than a month to repay somebody for experiences, or that bills out of pocket. I always pay my payment on time every month to you and yet your company seems to pay their claims at leisure. there is absolutely no excuse for claims to take longer than a week to pay
Insurer: Pets Best
By: Tara Vaughan Galan
Great service, great coverage
Trupanion has always been transparent and compassionate, the associates I've spoken with has always been wonderful. I'm never happy with a premium increase but trupanion is great at keeping the increases manageable and the coverage is great. Most local vets direct bill which is also an amazing and very helpful service, especially for more expensive visits or recurring visits.
Insurer: Trupanion Canada
By: Sandra Wisman
Reliable and easy to use
I've been using Healthy Paws for years with all my dogs and my experience has been great. Their claim submission portal is easy to use and doesn't require you itemize only the items you need reimbursement. They do it and you just have to review. I never had issues with coverage and I already had to use the insurance for expensive treatments like cancer.
Insurer: Healthy Paws
By: Daniel Mundstock
Pets Best have wonderful customer…
Pets Best have wonderful customer service, timely, and always kind.
Insurer: Pets Best
By: Tessa
I and my Dogs are Canadian
I and my Dogs are Canadian, our thanksgiving was a month ago. Always about the USA, never about other countries. As for Claims well I am seriously thinking of Cancelling my pet insurance.
Insurer: Trupanion Canada
By: Bruce Hindle