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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very friendly
Customer service is very friendly.
Insurer: Furkin
By: Danny
Best one
Embrace pet insurance has been the best one that we have had.
Insurer: Embrace
By: Lilyan Moore
Receiving payment
Once I understood how to file a claim, the second time was so easy.
Insurer: Fetch
By: Sindy Carpency
Good customer service
We've been with embrace pet insurance for eight years and had to switch. It was getting expensive, but it was a fantastic experience. We are giving spot pet insurance a chance and see where it takes us, but you all have some Awesome customer service .
Insurer: Spot
By: Andrea Aquinde
I have put in claims on 3 different…
I have put in claims on 3 different occasions for 2 different pets and they haven’t covered anything. If you don’t read every letter in their small print you’re going to get screwed! Just like personal health insurance, they continue to raise their rates just to cover less and less each year. If you try their chat feature, you won’t get a response back for at least 2 days, so I suggest calling. In short, skip the insurance and pay out of pocket because it will cost you less in the long run! Otherwise, you’ll pay out of pocket for vet expenses and still pay out of pocket for the insurance policy that won’t cover any costs
Insurer: Figo
By: Michael B.
Embrace has been top notch for the last…
Embrace has been top notch for the last 3 years that we have been with them. Our dog Cody got very sick and everything was cover by Embrace without a hitch. That’s over 100+ claims. When you call with a question they are always so polite and professional.They are the BEST.
Insurer: Embrace
By: Steve Trachtenberg
Fetch is pretty quick with…paying
Fetch is pretty quick with reimbursements. If you call them, they are very helpful. I highly recommend Fetch.
Insurer: Fetch
By: Jeff Freedman
Easy claim submission
Embrace is always quick to respond and reimburse expenses. Claim submission is super easy.
Insurer: Embrace
By: Rhiannon Clouse
Claim Response Quick & Thorough
We had 2 injuries this year for my 10 year old Pomeranian. PetsBest claim response was in a month both times. Everything that they said should be covered was, no questions asked. Premium has gone up a bit ($30/mo) but they have delivered.
Insurer: Pets Best
By: Margaret