210,146+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,146 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,751 reviews

4.9
Healthy Paws

11,028 reviews

4.9
Fetch

5,316 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,891 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 19, 2021

I do not normally take the time to write reviews but

Turns out I have a dog with a chronic (mega- esophagus) life long condition that I did not know about when I insured him, nor did they. Nonetheless they have kept their end of the bargain. They are well organized, friendly, knowledgeable and very responsive. Wish every company (especially the telecoms!!!) were like this so I would not have "tech support PSD".

Insurer: Trupanion

By: Kris

Verified October 19, 2021

I loved Figo at first

I loved Figo at first. They had very affordable rates and great coverage- I bought plans for all of my pets. As time went on and their underwriters got bought out, the premiums went up astronomically, and continue to do so every year. I had to drop coverage on all but one of my pets (he's special needs), but on the remaining plan, I'm paying a fortune for terrible coverage because I can't afford the coverage I'd like to have for my pet. Not to mention, I can't go to another company because my pet's conditions will be considered preexisting. I trusted Figo with my pet's coverage, and they seriously let me down. The rate goes up by $30 a month every year like clockwork, and to cover anything, they want an absurd amount of records, including records that they already have from previous claims. Figo is just a joke anymore.

Insurer: Figo

By: Sarah

Verified October 19, 2021

Great service

Easy to contact someone and questions cheerfully answered. Claim process is very user friendly

Insurer: Figo

By: LC

Verified October 19, 2021

Some challenges with the app

Some challenges with the app. And some policy limitations. But excellent customer service and very responsive.

Insurer: Figo

By: Heather Petersen

Verified October 19, 2021

Figo review

Figo has been great with helping me take care of my English bulldog! Every claim I’ve filed has been paid out, and it has always been quick.

Insurer: Figo

By: Samantha Carzoli

Verified October 19, 2021

They were very cordial and polite as…

They were very cordial and polite as well as responded very promptly.

Insurer: ASPCA

By: Chantel Caceres

Verified October 19, 2021

Hello My Name Is Linda Taylor

Hello My Name Is Linda Taylor I Have Been Trying To Reach You To Let You Know That I Wanted To Cancel My Pet Insurance Policy's.Know One Even Tryed To Reach Out To Me At All Not Even A Phone Call.Just Wanted To Let You Know. Sincerely, Ms.Linda.Taylor

Insurer: ASPCA

By: Linda Taylor

October 19, 2021

Unrealistic claims policy

I submitted a claim for an ear infection on an 18-month-old Goldendoodle. It was denied because he had an ear infection before that was treated and was corrected. He got another ear infection unrelated to the first and I was told the denial was because of a previous instance. I was told that we would not get a claim for an ear infection approved for the rest of his life. Dogs with floppy ears periodically get ear infections and Pets Best knew what kind of dog he was when we signed up. If I had wanted catastrophic coverage only, I would have expected the price to be substantially lower than it is. It appears that unless you sign up your dog at birth, little except catastrophic events would be covered. What a waste of time and money. I cancelled the policy.

Insurer: Pets Best

By: Ivan

Useful
Verified October 19, 2021

Excellent experience in all areas.

Excellent experience in all areas. Web page was easy to navigate and dealing with staff was a pleasure. Very professional. Price for excellent coverage for our Sadie and Coco why we choose Prudent pet.

Insurer: Prudent Pet

By: Mark Neupert

Verified October 19, 2021

Easy to enroll!

Easy to enroll!

Insurer: ASPCA

By: Sarah Williamson

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