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So far so good
Easy to follow application process & a great selection of payment methods (debit, credit card, PayPal, etc.) . So far so good.
Insurer: Furkin
By: Tia
Cause he was awesome.
Cause he was awesome. Talking to him felt comfortable, easy and honest. I hate feeling like someone is reading a script and Jason sis the opposite. Talked with me, explained stuff and even chatted about his dog when inquiring about the hydrotherapy. Def enjoyed his disposition and so glad I chose trupanion even more. (Recommended by my vet tech friend)
Insurer: Trupanion
By: Jennifer
Compliments
Good customer service on the phone
Insurer: Trupanion
By: Mary
Easy claim processing.
Easy claim processing, quick payment directly to my bank account.
Insurer: Trupanion
By: John
Embrace always responds quickly to…
Embrace always responds quickly to submitted claims and reimbursement can be direct deposited for easy access. The monthly payments for the insurance is a good price for the coverage that I chose. After paying thousands of dollars for medical care for several of my previous dogs, I will no longer go without insuring my future dogs with Embrace
Insurer: Embrace
By: Julia Arnett Saulmon
Very grateful for Healthy Paws Insurance
Very grateful for Healthy Paws and their quick reimbursement process. It has always been so easy filing a claim on my phone, and always get reimbursed within a week. Highly recommend Healthy Paws to anyone with a pet.
Insurer: Healthy Paws
By: Nora Abramov
I refer your company to friends and family. You guys have exceptional customer…
You guys have exceptional customer service Kudos!
Insurer: Nationwide
By: Carmen Adams
Delay after delay to pay claims - still not paid
Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.
Insurer: Lemonade
By: Stephanie
Caring and knowledgeable
Friendly, knowledgeable
Insurer: Spot
By: Michael Bass
We have had a couple of claims for one…
We have had a couple of claims for one of our dogs this year-she needed surgery as well as some tests pre and post-operatively. ASPCA Pet Health Insurance handled our claims very quickly, which was very much appreciated. Thanks for helping us care for one of our family members!
Insurer: ASPCA
By: Rose Sekulovich