154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Do not recommend them
I do not recommend them for pet insurance. The whole communication is non existent. They have lack of customer sevice. The lack of knowledge is disappointing. You pay for the insurance and they when it comes times to use it they give you the run around. They do not tell you what is going on. It took over 3 weeks and yet with all the information denied my claim. They did not read all the reports just focused on the what they wanted to. When I reached out to them to discuss i was told that it was already denied and nothing I could do. I am so disappointed in this company. Now we are stuck because anywhere else is preexisting. I am still looking to find one and if I do I will be leaving this insurance and lot looking back. If you want good pet insurance this is not it.
Insurer: Pets Best
By: Karen
Very straightforward process for…
Very straightforward process for submitting claim. Responsible and respectful requests for missing information. Immediate processing of claim once I got my cat’s records to you.
Insurer: Pumpkin
By: Dina Powers
Not great claims experience and customer support
My first claim with this company after having their insurance for 3 years. When I tried to submit a claim for a covered medication, it was denied because they claimed the documentation was incomplete. And they requested documentation which would be impossible to have since I didn't purchase the medication from the vet (the vet didn't carry the medication), so I had to get it from a pharmacy. This seems like a typical thing that would happen, but it doesn't seem to be a use case that their claims system is built for. This is really disappointing and confusing. I'll try again, but its kind of annoying to spend on this time on something that should be a bit more straightforward.
It was easy to sign up
It was easy to sign up
Insurer: Nationwide
By: Rico Brannon
Everything is done very quickly and…
Everything is done very quickly and professionally.
Insurer: Embrace
By: G. Venuti
The app makes it very easy to submit…
The app makes it very easy to submit claims and the reimbursements are very fast
Insurer: MetLife
By: Kenny Rose
Quick and Easy …
The last two claims have been processed very quickly. The process is very easy if you scan all required documents snd email them. You can also use the phone app but it will only take 3 documents at a time so emailing is much easier. All the agents are very nice and helpful. I would recommend MetLife to my friends that have dogs or cats.
Insurer: MetLife
By: Mary B
Everyone was so helpful and kind
Everyone was so helpful and kind. They looked into the situation and fixed everything. Thank you
Insurer: Embrace
By: Elaine O'driscoll
Fast claim payments
Claim was paid within 2 days after I filed it on a weekend. Thank you for letting us give Max the best care he could receive
Insurer: Healthy Paws
By: Becky
Better explanation about vaccine…
Better explanation about vaccine coverage and benefits.
Insurer: MetLife
By: Deyan