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Emergency care for our dog was handled…
Emergency care for our dog was handled in a timely manner
Insurer: Embrace
By: customer
Easy and fast claim process!
This is my second year of using Figo and I will say I’m enjoying it more this time around. It took me awhile to understand the claim process. Yesterday, I had a wonderful experience. I love how easy and fast my claim was processed!
Insurer: Figo
By: Jeffrey
We moved literally 10 min away and…
We moved literally 10 min away and these clowns doubled our monthly payment. Way to treat a 6 year customer so awful. Please slander this awful company because they only want more more more. Even if you've had no claims. The greed is unreal. Do you scum bags even like animals ?
Insurer: Trupanion Canada
By: Resenting
Amazing welcoming and great follow up after getting a new policy!
Amazing follow up welcomimg to the Spot insurance fam, making sure I know every detail about the policy, answering any questions, and making great suggestions.
Insurer: Spot
By: K.C.
Most fantastic pet insurance company
Most fantastic pet insurance company. They are caring, easy to deal with, and pay promptly. I cannot say enough good things!
Insurer: Embrace
By: Karen Maria
Even Veterinarians DON’T Trust Trupanion
Please don’t trust this company. They’re just mushy marketing that panders to pet owners. They will deny your claim. My pet was diagnosed with a sebaceous adenoma on her shoulder when I adopted her a year ago. Four months ago a perineal adenoma appeared and I had it removed and it was confirmed with histopathology. We have been fighting with Trupanion for a month about the butt mass claim and finally they denied it say that she already had an adenoma on her shoulder, so they wouldn't be covering the one of her butt. THESE ARE TWO SEPARATE MASSES! From a cellular standpoint, they are not related. How do I know? I’M HER VETERINARIAN AND WENT TO VET SCHOOL! The sheer ignorance of histology from the claims department is astounding.
Insurer: Trupanion
By: Shiba Mother
Very responsive and when contacted…
Very responsive and when contacted about questions they were thorough.
Insurer: Embrace
By: Karen Turner
Can Say Enough Great Things!!
This company delivers what they promise. They have been great to work with, pay without a run around, and their customer service is accessible and helpful. I will never own a pet without Trupanion coverage. I tell everyone one about it. Worth every penny.
Insurer: Trupanion
By: Victoria
I am 100% satisfied with Figo
I am 100% satisfied with Figo. I love the Pet Cloud app. The 24/7 vet chat service is extraordinary and had saved me a couple of visit to the vet office. I submitted a claim and they reimbursed as promised. I renewed my contract; already on our second year.
Insurer: Figo
By: Lourdes
I have been a Fetch/pet plan customer…
I have been a Fetch/pet plan customer for 7 years now. Luckily I have not had to use it much until this last year. It is easy to submit claims online and if you don’t send everything they need they will let you know exactly what you need to send in. Anytime I have talked or chatted to anyone it was a great experience. They keep you up on the progress of your claim and reimburse you as quick as possible. Highly recommend getting pet insurance while they are young with no previous issues. Really happy with Fetch pet Insurance.
Insurer: Fetch Canada
By: Brenda