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Jury is still out
Slow processing - I submitted a claim in 2021 that wasn't processed until March, 2022 and then Pets Best applied the claim to the prior year deductible. With vaccinations, the cost of the vet tech to administer are being denied, but it was indicated there would be reimbursement if a vet administered. I'm assuming that would cost both of us more, so that doesn't make sense to me. I'm very concerned that if I have an emergency with my pet, that Pet's Best will find ways to deny coverage. I'm not sure if it is worth purchasing the insurance. On a positive note, it is very easy to submit claims online.
Insurer: Pets Best
By: Stella
Best coverage for best price
After extensive research into many other policies I found ManyPets the best coverage for the best price. I had a few questions so called customer service. The gal was very helpful, friendly and knowledgeable.
Insurer: ManyPets
By: Bria’s Mom
Quick easy service!
Very quick and easy service!
Insurer: Lemonade
By: Jennifer
Best investment in my little one!
My pup suffered a 2nd bout of pancreatitis, requiring 2 days of hospital care. Our local vets don’t offer overnight care so we had to transfer her from emergency hospital to the regular clinic each day, requiring a 2 hour round trip each time. It was hard enough to worry while being without her but knowing Trupanion would cover most of the expense certainly helped. Claims were processed quickly and payment is much appreciated. Thank you, everyone at Trupanion!
Insurer: Trupanion
By: Darla
Easy and quick
I adopted my cat in November 2021 and by February 2022 he became quite sick. I had luckily purchased Lemonade Pet Insurance the month prior, to start the year off. I submitted multiple claims and they were handled quickly. Reimbursement was lightning fast, which was a pleasant surprise. My sweet kitty ended up passing in May 2022 and even though his end of life wasn't covered, it was nice that I didn't have to go through a long process of trying to get his past claims completed and I was able to close the policy quickly. I ended up purchasing another policy for the cat I rescued the following week and have recommended to others already.
Insurer: Lemonade
By: Kaitlin
Amazing service, no drama, very effective
We had our pet to go thru an emergency spinal surgery, and in less than a week after remission, Trupanion had already made the deposit in our bank account for this major expense. Very straight forward, all done online. They take care of connecting with the clinic. Second time we had to sue them, great service and effective response. Thanks!
Insurer: Trupanion
By: Cookie's dad
How can you guys take $30 out of my…
How can you guys take $30 out of my account every month but not recognize my email??? And then when I need the vet hotline number you’re not available to call and I can’t access my account to get it? Will FOR SURE be canceling.
Insurer: Prudent Pet
By: Alyssa Thompson
Easy to enrolled
Easy to enrolled. Looking forward to be a good doggo insurance. Thx
Insurer: ManyPets
By: Cruz
yous are the best
yous are the best
Insurer: Trupanion
By: Cathy
You have been very helpful with our recent emergency with Maggie.
You have been very helpful with our recent emergency with Maggie. I haven't received your response as to how much you will be paying but I'm assuming all but the $100 deductible and 10%. As 80 year olds, retired, we could not have easily done this. Thankfully Maggie is still with us. The $100 deductibe was taken out of THE VETS (our regular Veterinarian) charges so the emergency charges from Royal Vista should be covered all but 10% I've been telling everyone how thankful we are to have Trupanion. You will probably get more clients due to Maggie's emergency situation. I would love to know who is signing up to get the referral fee. If I get their names I will send them. Our son in VA took out Trupanion with their puppy. When I let you know I was told it had to be done a different way. Maybe you could fill me in.
Insurer: Trupanion
By: Alene