210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very responsive and generous
Very responsive and generous
Insurer: MetLife
By: Jacqueline
Great Pet Insurance
Easy to use and easy to set up
Insurer: Prudent Pet
By: customerbob
Smooth transaction
Smooth transaction, I submitted my paid invoice and they quickly reimbursed me. No hassles, no problems.
Insurer: Pumpkin
By: Hank
I didn’t see any difference in prices…
I didn’t see any difference in prices being in the army or being a civilian
Insurer: MetLife
By: Diana Bauer
Easy to work with
Very easy to use and refunds are processed in a timely manner.
Insurer: Spot
By: D Beaulieu
No Access to Account
Poor customer service and poor account management. You cannot access your account unless you give them your IP address.
Filing a claim with Pumpkin Pet…
Filing a claim with Pumpkin Pet Insurance was quick and straightforward. The instructions were clear, communication was timely, and reimbursement was processed smoothly without any hassle. It really gave me peace of mind knowing I could rely on them when I needed it. Highly recommend Pumpkin for stress-free pet insurance.
Insurer: Pumpkin
By: Desiree
Pets Best Claim process
I have submitted 3 claims in order to meet my deductible. One was processed correctly - the others were denied. The reason was that it was not during coverage period. Both that were denied were within the coverage period. Phone calls to Pets Best are useless. They do not answer the phone and they do not respond to emails individually. It is a prewritten email that tells you nothing. I am about to report this company to the insurance bureau to see if that gets me anywhere. I would not recommend Pets Best.
Using their online really is easy
Using their online really is easy. They process claims properly the first time. If I have trouble, their customer service is the best.
Insurer: Pumpkin
By: PHILIPS NORTH AMERICA
This is our third year with Embrace
This is our third year with Embrace. The web site is so easy to use and claims are always resolved with one to two days. Your reimbursements are back in your bank account quickly. They are dedicated to taking care of your pets. I messed up one claim by using the wrong year and instead of just declining my claim they saw my mistake and fixed it themselves let me know where my mistake was and continued to resolve and reimburse me for my claim. They are all friendly, outstanding representatives who are truly there to help you take care of your pets.
Insurer: Embrace
By: Kenneth Ellis