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Fetch Has Been A Lifesaver
Fetch, has always been easy to work with and makes it easier to take care of my son and his health issues. Thank God for the insurance coverage, since he has a condition that requires vet visits and medications. Without the insurance I couldn't afford to keep him in my life and without him I wouldn't want to be here either.
Insurer: Fetch
By: brenda williams
Negative Star Rating
If I could give negative stars, I would. Trying to file a claim is like pulling teeth. I have only filed one claim since purchasing the policy. They ask for information regarding proof of payment, which I provided on more than one occasion. They wanted more legible invoices. I had the veterinarian rewrite them. This claim was filed about a month and a half ago. The claim is held up with the same reasons as mentioned. I plan on canceling my policy if this not resolved.
Insurer: Pets Best
By: Gary Yoshihara
100% recommend Trupanion!
Excellent experience. So easy from start to finish. Great easy to use app. 100% recommend to every pet owner.
Insurer: Trupanion Canada
By: Katie
Fast and easy
Fast and easy
Insurer: Trupanion Canada
By: LISA
No waiting speedy service.
No waiting, speedy service. Very polite
Insurer: Trupanion Canada
By: Colleen
Reliable service that gives me peace of mind
Reliable service that gives me peace of mind
Insurer: Trupanion Canada
By: Susan
Trupanion keeps their promises.
Trupanion keeps their promises. They pay for what they say they will cover. They have covered surgeries on both of my dogs without question.
Insurer: Trupanion Canada
By: Beverley
Should have known nothing is this simple
Two emails within the first week which are confusing and worrisome. One seemed to wonder if we were sure we meant to select the deductible we had without additional coverage. The other talking about pre-existing conditions and possibly not processing future claims based on that, *after we've paid to enroll.
Insurer: Trupanion Canada
By: Joanne
Great experience
Very informative, answered all questions and concerns
Insurer: Trupanion Canada
By: Vaughn