154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Your customer service people are…
Your customer service people are knowledgeable, kind, caring about our pets and for the most part judging the bills fairly
Insurer: Trupanion
By: Ellen
The app is easy to use
The app is easy to use. Reimbursement is made in a timely manner.
Insurer: Fetch
By: Judith Kreitner
I was compensated quickly
I was compensated quickly, without any hassle. I just followed all of the instructions on the app and boom, I was repaid in about 2 weeks. It was really easy and I was expecting the whole processes to be more complicated as this was my first time using this pet insurance.
Insurer: Fetch
By: Michelle
Big fan!
East to submit claims and fast turnaround processing claims
Insurer: MetLife
By: customersara
Fast service
Fast service, great reimbursement.
Insurer: Pumpkin
By: Terri Austin
Reimbursement is quite fast
Reimbursement is quite fast. I’ve never had a problem since I’ve had them. It’s been six years.
Insurer: Trupanion
By: Susan
VERY EASY PROCESS TO SUBMIT CLAIMS
VERY EASY PROCESS TO SUBMIT CLAIMS, AND VERY QQUICK PROCESSING TIME
Insurer: Trupanion
By: Satisfied customer
I've not been happy with this coverage
I've not been happy with this coverage, because it doesn't cover items that I believed it would cover, as well the amount of time it takes to actually get a claim paid. I will be looking for new coverage for my pet(s).
Insurer: Trupanion
By: Duane W.
The premium just went up again
The premium just went up again, nothing has changed, Trupanion doesn't pay for much at all. I am disappointed with the service.
Insurer: Trupanion
By: Cathy
Very satisfied with Embrace
Great phone help to get claim submitted (computer glitch). Quick resolution to claims.
Insurer: Embrace
By: Ronnie Cohen