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Errors led to delays in reimbursement
Insurance end date was input incorrectly by customer service, so my claims were denied after a month of processing time. After I called to have my end date corrected, it took another month to be reimbursed.
Insurer: Pets Best
By: Maggie Peterson
Worst pet insurance you can purchase
Every claim I tried submitting they tried to say was a pre-existing condition or that it was not covered, but it was always covered before. They will do anything to get out of paying you for legitimate claims for your dogs Illness and their last months they had left the meds they required to stay comfortable was consistently denied.. I think is a horrible way to treat a long time customer for 12 years.
Insurer: Pets Plus Us
By: Darci
It was easy to set up. Great insurance.
It was easy to set up. Great insurance.
Insurer: Trupanion
By: Kellie
What a relief!
It was so easy
Insurer: Trupanion
By: Marsha
Outstanding Services
My bills both times was well taken care of and thank you all. Great team work!
Insurer: Trupanion
By: Gwen
Connie
Extremely helpful and knowledgeable customer service representative.
Insurer: Trupanion Canada
By: Connie
Very helpful insurance
I was with Trupanion years ago and never had a problem.
Insurer: Trupanion Canada
By: Cher
So far it has been problem free!
So far it has been problem free! Customer service has been fast and efficient with any questions.
Insurer: Trupanion Canada
By: Wendy
Très simple
Très simple
Insurer: Trupanion Canada
By: Pierre
Trupanion has taken the stress out of having to deal with Ozzys issues.
Trupanion has taken the stress out of having to deal with Ozzys issues. His situation is still ongoing but we know Trupanion has our back.
Insurer: Trupanion Canada
By: Bonnie