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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good customer experience!
Agents are friendly to talk to and quick responses!
Insurer: Furkin
By: Terry
Amazing customer service and claims are paid quickly.
Amazing customer service and claims are paid quickly.
Insurer: Trupanion
By: Mary
Because of quick response to my claim.
Because of quick response to my claim. It was my first claim and it was very easy to do online and the quick approval was a huge surprise that they made it so easy and lived up to there promise when I signed up.
Insurer: Trupanion
By: John
Easy quick and FAIR
Been with Trupanion for over 10 yrs. Have never had an issue. Easy quick and most of all fair.
Insurer: Trupanion
By: Paul
I haven't had a bad experience with…
I haven't had a bad experience with them at all. They keep me updated on my claims. I have never had to worry about what is happening.
Insurer: Fetch
By: Beth
Ease of use and professional service
Ease of use and very professional service
Insurer: Figo
By: Joseph
Easy to submit a claim on line and fast…
Easy to submit a claim on line and fast review of claim and fast payment.
Insurer: Pets Best
By: Terry Stegehuis
Awful Experience
Unfortunately. This company is awful and all affiliates. They charged me the "premium" rate in November of ~$120 with a 90% reimbursement. I changed to a lower rate afterwards with an 80% reimbursement. I had a claim during that month and they did not pay me out at the appropriate 90% for the amount I paid, nor did they give me the $50 back for the new and cheaper rate. I was kind enough to say they could pick which of the two options they preferred. Unfortunately by not doing either option they stole from me and will be filing BBB complaint, disputing with my bank and contacting a lawyer. Additionally, I am lucky that my fiance is a veterinarian and informed me that this company is indeed awful. The amount paid does not remotely reflect the appropriate coverage. There are better insurers out there, you would be wise to choose on of these options. Dr. Wines
Insurer: ASPCA
By: Dr. Wines
BIGGEST SCAM!!
BIGGEST SCAM!!! I signed up my dog to this insurance because he was already a senior dog. He was healthy but i did it just in case anything were to happen. A couple of months later he got sick, i went to an emergency service where I spent $2500 and then i had to take to him to the vet a few more times, I ended up having to put him to sleep because the his diagnosis him with a brain tumor.THIS insurance gave me THE HARDEST TIME; they insisted that my dog died of back pain when the vet clearly SAID he had cancer. They NEVER reimbursed me for ANYTHING. DONT WASTE YOUR TIME AND YOUR MONEY HERE!
Insurer: Embrace
By: Fabiana Arroyo