154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 11, 2022

Easy to use got me there very easily I…

Easy to use got me there very easily I love it

Insurer: Fetch

By: robbin ziering

December 11, 2022

Very unhappy customer

Since November, Embrace keeps asking for information from the Shelter that I adopted my dog from, that simply does not exist! They want info from 10/21/2020-12/06/2022. I adopted Obe on 6/2020. They are NOT a veterinary clinic, just an Animal shelter. I told them twice. I guess it's their way of trying to get out of paying my claim. They also deem her allergy a CHRONIC condition, uninsurable by EMBRACE. That can be a temporary condition.

Insurer: Embrace

By: Clare Vara

Verified December 11, 2022

CARE FOR PRINCESS OUR SHIH TZU

I have used other insurance companies for our previous dog. Trupanion is the very best, as it makes life easier for us. Making it easy to submit a claim is of great help. - AND PRINCESS THANKS YOU for the great coverage.

Insurer: Trupanion

By: Bruce

Useful
December 11, 2022

This insurance is a scam

My claim was denied because they said my dog had a “preexisting condition” so that tells me they were reading back farther in his medical charts than what was actually done on the day of his visit that I was submitting for. He is a bully breed with skin issues and allergies so you would think that this would be great because it can get so expensive but no. They do not care about your pets truly and if they did they would not deny claims like that when they know those breeds have those issues. Literally the only reason I got the insurance. So this has been a waste of my money paying in and and a waste of time. This insurance is even worse than insurance for humans and you can’t even count on them. They also try to convince you to not cancel when they clearly know the insurance is scamming people.

Insurer: Fetch

By: Lauren B

December 11, 2022

Quick refunds

After my cat needed double hip surgery they processed my claim and has me reimbursed within a week! So grateful for the coverage and quick turn around.

Insurer: ASPCA

By: Keri

Useful
Verified December 11, 2022

Fast

It is very easy to send in your claim.Just take a picture of your receipt and within hours they send you an email that the are working on it already. Normally within 2-3 days the $ is in your bank.

Insurer: Trupanion

By: LuAnn

Useful
December 11, 2022

Poor claim processing time

Poor claim processing time

Insurer: Pets Best

By: Jason Rau

December 11, 2022

Very responsive and explained my…

Very responsive and explained my request clearly. They acted quickly on my claim.

Insurer: Embrace

By: Robert

December 11, 2022

Fetch Insurance helps me keep my promise to my rescue doggie!

Fetch insurance does exactly what the policy documents say it will do. Some people give low ratings because they do not understand how the deductible works or haven't read the policy documents. It's a bit different than human medical insurance so it's definitely important to read and understand what you are signing up for. That said, it is peace of mind for me. Since I adopted my girl as a rescue, I promised her that I would take care of her for the rest of her life. She is family and she is such a blessing. Fetch Insurance helps me keep my promise!

Insurer: Fetch

By: Jan J

December 11, 2022

Save your money

Save your money and put it into a savings account. The deductibles and denials of coverage are just too high to make the service worth the cost.

Insurer: Fetch

By: Joy Kennedy

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