207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,763 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,192 reviews
58,961 reviews
14,606 reviews
Category with most reviews
This chart shows the distribution of review categories.
Terrible Experience
Just like every insurance company, claims don’t cover items and pay you little to nothing just like Pets Best! Just a waste of money monthly and will never use them again.
Insurer: Pets Best
By: Brad
They paid my claims timely
They paid my claims timely. Very happy with their service.
Insurer: Spot
By: customer
Super easy to file a claim and great…
Super easy to file a claim and great turn around time to get reimbursed!
Insurer: Spot
By: Jessica Wilson
The primary concern I have is the…
The primary concern I have is the significant rate increase. When I originally enrolled, my monthly premium was around $68, and it has risen to $95 this year. I do appreciate the ease of submitting claims and most times the quick turnaround, but the steep price increase has been disappointing.
Insurer: MetLife
By: customer
They are always efficient and respond…
They are always efficient and respond immediately.
Insurer: MetLife
By: customer
Receive my reimbursement as expected.
Receive my reimbursement as expected.
Insurer: MetLife
By: customer
Great Experience!!
Such an easy process!! Comprehensive coverage!
Insurer: MetLife
By: K.Monaco
Quick Response
Embrace has a very quick response time. My claim was viewed within 24 hours. The app on my phone made it very convenient and easy to complete. The information they give is easily understood.
Insurer: Embrace
By: Juli-Anne Nush
Avoid this company — they will drop your senior dog when you need them most.
I was an Embrace customer for over 13 years and used to recommend them to everyone. Sadly, I can’t say that anymore. This year, they raised the premium on my 15-year-old chihuahua from about $2,000 to over $10,000 annually — even with the multi-pet discount. The plan only pays out a maximum of $10,000 per year, so the new price makes the coverage essentially worthless. They’re pushing us off the policy without technically cancelling us. My dog has been insured with Embrace since he was 3 and had more than a decade of healthy years with almost no issues. Now that he’s developed two conditions that count as pre-existing, no other insurer will cover him in any meaningful way. After more than a decade of loyalty, we’re left uninsured when he needs help the most. When I called Embrace for an explanation, all I got was a canned response about “state-approved rates” and rising veterinary costs. Yes, vet care has gone up — but nothing justifies a five-fold increase in one year. Because of this experience, I’ll also be removing my younger dog from Embrace. A company that treats long-term customers this way does not deserve our trust.
Insurer: Embrace
By: Sara Tenenbein
Responsive and great!
Responsive and great!
Insurer: MetLife
By: customer