222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great first experience
My dog snorted a foxtail up her nose and lemonade made the claim process simple and paid my claim the next day!
Insurer: Lemonade
By: Adam
Trash
Trash. DO NOT recommend. First, the rate goes up every year and its expensive. Second, so far not worth it. Let me tell you a story. Three years after joining, my dog got really sick, had blood coming out both ends. Spends a week in and out of the hospital. I thought he was dying, but luckily he survived. So I submit my first claim. They deny it with no explanation or message. I have to call customer service. Apparently they want ALL his vet bills EVER to verify that it's not a a pre-existing condition. After three years of nothing. Ok, fine I tell them to go get them. I hear nothing from them. I call again. They did not get the vet bills and their customer service rep threatens to hang up for swearing. Of course I'm mad, I'm spending tons of MY time calling them, trying to get them to do the job I already pay them to do. So I spend more of my time getting all the vet records (he's a rescue, no easy task, would've been MUCH easier THREE years ago when I joined.) They finally process my claim. They're only paying half of a very expensive bill. Turns out "Hospitalization" is covered but not the exam fee? What??? How does that even make sense. Sounds like a way to get out of paying short term hospitalization to me. Not to mention how much time and stress (3 customer service calls SO FAR) I've wasted just trying to get them to do their job. I specifically signed up for them bc I was led to believe they covered the big stuff. I guess not. So if you like being stressed out right after your pet almost dies, having a company implying you're a liar, not getting your money's worth, this is the company for you. Oh! And they also request the vet records because if you don't get that first exam per their requirement, they don't have to pay your first claim, even if you've been paying in. And they will look for it to get out of paying that claim. Scoundrels.
Insurer: Healthy Paws
By: Audra
I am thrilled to have ASPCA PET…
I am thrilled to have ASPCA PET INSURANCE!
Insurer: ASPCA
By: Marilyn
It takes too long for claims to be done…
It takes too long for claims to be done and even longer to receive the check.
Insurer: ASPCA
By: john tucci
Your customer service providers are incredibly helpful and beyond kind!
Your customer service providers are incredibly helpful and beyond kind! I know I can count on this service to help me support my dog and his treatments. Thank you!
Insurer: Trupanion
By:
Very satisfied great service
Very satisfied great service
Insurer: Trupanion
By:
Fast claim service with constant updates
Very quick claims service and constant updates. Excellent
Insurer: Trupanion
By:
Very helpful and polite.
Very helpful and polite.
Insurer: Trupanion
By: