217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I shopped around for insurance for Star…
I shopped around for insurance for Star and Many pets USA offered her affordable comprehensive coverage. Kate answered all of our questions.
Insurer: ManyPets
By: Barry Sewell
Just love Sonnet so far
Just love Sonnet so far. Very friendly and helpful staff. A pleasure doing business with you. Bob M.
Insurer: Sonnet
By: Robert
Easy and User Friendly!
I use lemonade for my apartment insurance. I’ve used it for quite some time and I’ve always found it so easy to use on just my smartphone. It’s very user friendly and easy to follow. The design is chic. The only drawbacks could be that it might be a bit pricier relatively and some of the important info is hidden in the fine prints during the enrollment process (pay attention to limits and deductibles) so it might be a bit misleading on the face/main presentation.
Insurer: Lemonade
By: Peter
Will deny valid claims, waste of money
Reading the reviews of this pet insurance lead me to believe it would be a fair and safe bet if my 11 year old dog were to develop an illness in her elder years. Unfortunately after paying into this plan for several months, they offered no financial support and took months to even respond to our claims. Our dog became ill very shortly after the insurance went into effect, though there had been no signs and therefore no medical record of a pre-existing condition when we signed up for the insurance. If there had been, I wouldn’t have filed a claim for the illness. Although the condition- a terminal brain tumor- required an MRI for which was purportedly covered under the plan, upon filing a claim as we struggled with how to afford these suddenly overwhelming bills, we waited over 3 months for the claim to be denied. The ASPCA claimed flimsily that the condition had been pre-existing based on medical records describing lethargy and joint pain. These were attributed to old age by our vet, not neurological issues. The ASPCA called and sent emails of condolence upon her passing, but this was empty comfort coming from a company that took my money without holding up their end of the bargain. I feel jaded by this experience. If you have a very healthy young dog and are willing to pay into a plan for years before being able to use it, it may be for you. But you may want to weigh the expense of paying into a costly pet insurance for years against the cost of the actual bills in the end, and also with the added risk that they will use any evidence in your pet’s medical record to deny your rightful claim. I feel I threw away hundreds of dollars and hours of my time. The veneer of this insurance seems great, but sadly it seems they will do whatever it takes, even if dishonest, to deny deserved financial compensation.
Insurer: ASPCA
By: Jenny Parker
Excelente
I definitely recommend heart
Insurer: Hartville
By: Leticia
Found the website easy to navigate
Found the website easy to navigate. Prices were very comparable to other pet insurance that I reviewed.
Insurer: ManyPets
By: Helen
Sonnet loves to cancel you for no reason
Once I emailed sonnet to ask, “can I use this car occasionally for work?” And they replied no and told me I had 5 days to find new insurance. I told them “or I could just… NOT use it for work…” FIRST BS CANCELLATION. Most recently I get a call on a Saturday from sonnet. Though they are only open Monday - Friday 8-8 .. he asks me for my security questions, and I smell a scam so I hang up. I call back and the LENGTHY auto service that doesn’t allow you to bypass it… hangs up on me! Over and over again. So I go into the chat and he … tells me to call again! Lol I now get a registered letter in the mail!! Claiming I did not pay and I am being cancelled!!! I call my bank and they tell me sonnet NEVER TRIED TO TAKE THE PAYMENT! So I call sonnet…& get hung up on again. So back to the chat. Chat guy tells me to “step back from my emotions” (you know us females! Always mad for no reason! God forbid anyone at this company listens!) so Bret, tells me that it was a glitch in their end. And it’s resolved. No need to be upset or panic for the past week about having my insurance cancelled for no reason AGAIN!!!! So.. that is what it’s like having sonnet for an insurance company!!! No one cares about you as a customer, they want to cancel you all the time, and it’s all robots or sexist service agents. Just know this. They will mess up and make your life hell, then do nothing to rectify it!!!! Just tell you to go “step away from your emotions” … how about YOU step into some accountability!?! And do NOT shame me or call me emotional for trying to get some accountability for YOUR SCREW UPS!!!!
Insurer: Sonnet
By: F “Silverspring” L
We have had such a great experience with Trupanion over the last several years and would recommend them to anyone!
We have had such a great experience with Trupanion over the last several years and would recommend them to anyone!
Insurer: Trupanion
By: