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fraudulent behavior
After two years of rising premiums for the same plan, we have had multiple denied claims that are clearly covered by our plan benefits. This type of fraudulent behavior is unacceptable. Shortly after renewing our plan, we have canceled our pet insurance and will communicate their behavior widely.
Insurer: ASPCA
By: Christopher Krieg
At first my coverage was great and…
At first my coverage was great and affordable. However, I moved and my premium went up $60. Someone was supposed to call me to go over this change but no one did. Now my policy is up for renewal and it’s more than doubling my original premium price from last year. I also just got an email that it’s planning to go up another 11.84%. When I called to talk to someone they said I could get worse coverage if I wanted a better price. When I signed up, it said that the annual price would go up 25-30% per year but this has been an over 50% increase and I can’t get a manager on the phone to go over it.
Insurer: Embrace
By: Samantha Bell
Good Service
Always prompt reimbursement. Agents always friendly and knowledgeable. We are extremely satisfied.
Insurer: Embrace
By: David Smith
To not pay a claim because more than 60…
To not pay a claim because more than 60 days have passed is nothing more than refusing your obligation. I have many contracts and can not know all the fine print excuses you have for cheating your customers out of legitimate reimbursements. I will not use or recommend this company in the future.
Insurer: Embrace
By: Chuck Higginbotham
claims
Claims are easy and fast to processs. Money is sent right to my bank account.
Insurer: ASPCA
By: donald
Claim was taken care of very quickly!
Claim was taken care of very quickly!
Insurer: Figo
By: Kathleen
Figo 1 year
As long as you follow guidelines, has been easy to make claims. Wish you weren't charged to pay monthly
Insurer: Figo
By: Shannon
Thankful!
Thankful to have a insurance company I can rely on for coverage for my pets. Customer service has been amazing, and any claims that I have files have been processed it a very timely manner.
Insurer: Embrace
By: B Bennett
So helpful and nice
So helpful and nice
Insurer: Trupanion Canada
By: Lori
Wanted to start coverage.
Wanted to start coverage...no one was available in my area to start policy...said someone would call me back..that was December 24....still waiting for someone to call me
Insurer: Trupanion Canada
By: Darla