154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 06, 2023

PuppySpot was wonderful and organized

PuppySpot was wonderful and organized. They gave us our baby and he’s just perfect ❤️❤️❤️

Insurer: Spot

By: Leanne Naumowich

Verified January 06, 2023

• Excellent on-line reviews

• Excellent on-line reviews • Ease of client navigation on the website • Quick and efficient sign-up • Great range of coverage (cost & coverage) • The icon appearance of coverage made the website EXTREMELY easy to read - I did not have to go searching for info because it was right up front

Insurer: Spot

By: Vittoria

January 06, 2023

I have had Pets best for over 10 years

I have had Pets best for over 10 years. They handle claims quickly with no nit picking about prices. I would highly recommend them.

Insurer: Pets Best

By: Jim White

January 06, 2023

Totally misleading

Totally misleading when they sell the insurance, they intentionally don't mention that they don't cover any "exams" even if they are part of a emergency room visit. Taking advantage of loopholes in their wording to rip people off. Customer service manager "agreed with me" but did nothing. Going to another company

Insurer: Trupanion

By: H.Ellis

Verified January 06, 2023

Dolce Received Pawriffic Service!

Excellent customer service….Julie was very patient & kind! Answered all questions regarding Dolce’s policy, recent claim submission etc. At the beginning and end of the call, she acknowledged Dolce and offrered three hugs be extended to him on her behalf! Too sweet!

Insurer: Spot

By: Deyonta Thacker

Verified January 06, 2023

Excellent coverage for wellness/preventive care.

Excellent coverage for wellness/preventive care. Easy to file a claim. No issues with getting reimbursed. I definitely recommend!

Insurer: ASPCA

By: Mallory

January 06, 2023

Peace of mind

I am very pleased so far. I have signed up with the full preventative and health in addition to accident coverage. I've already been paid back from our first puppy shot visit. Submitting the claim in the app was very easy. Every time I've called with questions I've spoken to a real person without much wait at all! I would recommend.

Insurer: MetLife

By: Cayte

Useful
Verified January 06, 2023

Kidney and bladder Stones in my 6.5 year old Morkie Lia.

Our little dog required surgery to remove a large kidney stone that had dropped into her uretha. The surgen needed to insert a stant to keep the uretha from collaspsing. He also removed the remaining stones in the kidney and bladder. Stones are very common in small dogs. Healthy Paws covered 90% of the cost which was a lot. They sent many emails inquring how Lia was doing. They answered all my questions and kept us informed on the progress of our claim.

Insurer: Healthy Paws

By: raymond

Useful
Verified January 06, 2023

Won't cover pet hurt in accident…

Won't cover pet hurt in accident because of something trivial. You're willing to take my money immediately but not cover my bet until weeks later. So I paid for a service I can't use and now I'm being told that my dog being hit by a car that jumped a curb isn't covered and now has a "pre-existing condition"

Insurer: ASPCA

By: Jon Koella

Verified January 06, 2023

Best Pet Insurance

We are so lucky we have this insurance from small claim to a major surgery we receive a check in a very short time. they cover everything that was promised to be covered. and they also cared about my dog and checked on him after the surgery. It is a simple and very easy to file a claim and the customer service is the best!

Insurer: Healthy Paws

By: Lea

Useful

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