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Always a pleasant experience
Always a pleasant experience
Insurer: Trupanion
By: Jerry
Always great customer service.
Always great customer service. Harmony was very nice and answered all my questions and more.She was professional and knowledgeable.
Insurer: Trupanion
By: Diane
Always helpful when I call and ask questions.
Always helpful when I call and ask questions. Checks are sent out within reasonable timing. I do think you are too expensive as the animal gets older.
Insurer: Trupanion
By: Lynn
Excellence
Gentlemen was very informative and patient as he also had to speak with my elderly mother, and was willing to reply with decency. Very impressed!
Insurer: MetLife
By: Staci
Great customer service
Great customer service. So quick to answer your questions
Insurer: Trupanion Canada
By: sharon middup
Great idea to purchase pet insurance
My two year old Aussiedoodle broke his canine tooth, requiring a root canal and cap placement. Filing my insurance claim was easy, and company feedback was admirable. Wish my own health insurance was as good as my dogs.
Insurer: Healthy Paws
By: Roger
On the ball service in my time of need
Linda was able to answer & perform to help service my account with changes.
Insurer: Embrace
By: Christine M Olanda
Reimbursement nightmare…
Getting reimbursed for claims has become an absolute nightmare even for medications that they have covered repeatedly. I have been waiting for days for a manager to call me back and address my frustration. My dog is 14 years old and has pre existing conditions so I am miserable and trapped. My monthly cost is going up $30 as of January. Not happy.
Insurer: Trupanion
By: Julia