154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
After breaking his upper canine tooth
After breaking his upper canine tooth, my 2 year old Aussiedoodle required a root canal and cap placement. My insurance app made the filing process easy, and the Company feedback was exemplary.
Insurer: Healthy Paws
By: Roger Meyer
We had an emergency visit with an…
We had an emergency visit with an emergency vet & Pets Best covered everything as outlined in the policy - I would highly recommend them!!
Insurer: Pets Best
By: Kelly Smith
The ease of submitting claims was…
The ease of submitting claims was wonderful. And the comfort of knowing I have a backup in case of emergency puts my mind to ease.
Insurer: Pumpkin
By: Barbara Farias
great payment....we have other claims
great payment....we have other claims. I need to call on the outstanding ones!
Insurer: Embrace
By: Connie
Best pet insurance
Because the staff at Trupanion are so helpful
Insurer: Trupanion Canada
By: Cheryl
KathrynMotolko
Good and speedy experience although still waiting to hear about my other dogs claim, that was submitted at the same time. Galen is his name.
Insurer: Trupanion Canada
By: Kathryn
Enrolment process
The step by step instructions were clear
Insurer: Trupanion Canada
By: Georgina
Outstanding customer care, Mallory was very helpful
Have yet to make a claim, but great experience with help from the contact center. Very short time to pickup call. Working with Mallory to resolve a mysterious missed payment issue (not a euphemism for me screwing up - the card on file has worked for Furkin, worked for everything else this month, nowhere near card limit). I never felt rushed; she worked with me to diagnose possible causes, we chose one option but since payments run nightly she committed to following up next day. Friendly, warm, interested in my pet, but also professional, efficient, knowing the limits of what she can and canât solve, and taking personal ownership of the outcome. Bonus: she let me know she stopped the call recording during discussion of credit card info. Outstanding customer care.
Insurer: Furkin
By: Jess
Good online support
The claims was very easy and I didn't wait to get the cheque. I was very pleased with the online service. I will highly recommend PHI Direct.
Insurer: PHI Direct
By: Eric
Quick claims
Claim process is quite simple and was pretty quick. It went to my account in a few days. No hassle. I was skeptical first but now I'm completely relaxed because it's genuine. Thank you. I would hesitate to recommend to other pretty owners and share my positive experience.
Insurer: PHI Direct
By: Raymond