154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 03, 2023

essential for caring for our dog

Pets Best has been essential for caring or our dog and given us such peace of mind in crises. My dog went to the ER on Saturday and our claim was processed within just a few days. We're very happy we chose them.

Insurer: Pets Best

By: Liz

January 03, 2023

Trupanion is wonderful

4 years ago we adopted a rescue dog who came with a month of Trupanion for free. Keeping the coverage has paid off and then some. She was diagnosed with Lymphoma this summer and without them paying for so much and of her chemo treatments. We could never have afforded her treatments. Last week she was dehydrated and required 4 separate urgent care visits, including fluids anti nausea meds, bloodwork, ultrasound, two X-rays, the 4th wound up being an overnight stay for fluids and iv medications. The total was close well over $3600 of which we only had to pay $660. I have the app and submitting claims is so easy and they get approved within a day or two. I cannot recommend Trupanion enough. Without it we would not have our sweet girl anymore.

Insurer: Trupanion

By: Lucy Moran

January 03, 2023

getting started was easy

I just filed my first claim. I can't give five stars yet because I don't know how the claim will go. Getting set up with them was easy and the agent on the phone was very helpful. I never had pet insurance before. My last dog got a little expensive, so I hope this helps in the long run.

Insurer: MetLife

By: Dean

Useful
Verified January 03, 2023

After breaking his upper canine tooth

After breaking his upper canine tooth, my 2 year old Aussiedoodle required a root canal and cap placement. My insurance app made the filing process easy, and the Company feedback was exemplary.

Insurer: Healthy Paws

By: Roger Meyer

January 03, 2023

We had an emergency visit with an…

We had an emergency visit with an emergency vet & Pets Best covered everything as outlined in the policy - I would highly recommend them!!

Insurer: Pets Best

By: Kelly Smith

Verified January 03, 2023

The ease of submitting claims was…

The ease of submitting claims was wonderful. And the comfort of knowing I have a backup in case of emergency puts my mind to ease.

Insurer: Pumpkin

By: Barbara Farias

Verified January 03, 2023

great payment....we have other claims

great payment....we have other claims. I need to call on the outstanding ones!

Insurer: Embrace

By: Connie

Verified January 03, 2023

Outstanding customer care, Mallory was very helpful

Have yet to make a claim, but great experience with help from the contact center. Very short time to pickup call. Working with Mallory to resolve a mysterious missed payment issue (not a euphemism for me screwing up - the card on file has worked for Furkin, worked for everything else this month, nowhere near card limit). I never felt rushed; she worked with me to diagnose possible causes, we chose one option but since payments run nightly she committed to following up next day. Friendly, warm, interested in my pet, but also professional, efficient, knowing the limits of what she can and can’t solve, and taking personal ownership of the outcome. Bonus: she let me know she stopped the call recording during discussion of credit card info. Outstanding customer care.

Insurer: Furkin

By: Jess

Useful
Verified January 03, 2023

Good online support

The claims was very easy and I didn't wait to get the cheque. I was very pleased with the online service. I will highly recommend PHI Direct.

Insurer: PHI Direct

By: Eric

Useful
Verified January 03, 2023

Quick claims

Claim process is quite simple and was pretty quick. It went to my account in a few days. No hassle. I was skeptical first but now I'm completely relaxed because it's genuine. Thank you. I would hesitate to recommend to other pretty owners and share my positive experience.

Insurer: PHI Direct

By: Raymond

Useful

Compare top pet insurance providers plans.