154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 04, 2023

All my questions were answered and situation solved

All my questions were answered and situation solved

Insurer: Trupanion

By: Randy

Useful
Verified January 04, 2023

BECASUE THEY WERE SO NICE.

BECASUE THEY WERE SO NICE. AND SO HELPFUL FOR AN OLD WOMAN. LOL

Insurer: Trupanion

By: WANDA

Useful
Verified January 04, 2023

Customer Service is wonderful

Customer Service is wonderful

Insurer: Trupanion

By: Yannairis

Useful
Verified January 04, 2023

Glad to have it!

Did have trouble submitting thru the app but once the claim was in, the experience was good.

Insurer: Trupanion

By: Kevyn

Useful
Verified January 04, 2023

Excellent client service.

Excellent client service. I have yet to make a claim... However, the rep was well informed, assisted me in getting started on my multiple claims, and assired me that if I have any questions along the way, I'm free to call the company 24/7! That's fantastic & compassionate service! processed..... of course the bottomline will be how the claims are processed. (I was informed about deductibles so there will be no surprises.)

Insurer: Trupanion

By: Margie

Useful
Verified January 04, 2023

Excellent response and very knowledgeable.

Excellent response and very knowledgeable.

Insurer: Trupanion

By: Carole

Useful
Verified January 04, 2023

Hemwagner

extremely quick, efficient, accurate and helpful with questions.

Insurer: Trupanion

By: Beth

Useful
Verified January 04, 2023

Love Trupanion

I always recommend Trupanion. The process is easy and I am grateful for Trupanion

Insurer: Trupanion

By: Heather

Useful
January 03, 2023

The way they treated me anytime I…

The way they treated me anytime I called Nationwide. The fast answered that I always received and the concern they always gave to me anytime I called.

Insurer: Nationwide

By: Jenny Grover

January 03, 2023

Just normal insurance

It takes 15-20 days to process claims, normally. I had to wait even longer. My vet was sending the docs but they kept saying they didn't have them. At one point they couldn't review it because an invoice had two dates on it, on for a Rx pick up and one for a B12 shot but then after I called they decided it was okay and they could process. After all the back and forth they decided a high lab mark was enough for pre-existing and I basically spent hours on the phone and chat to not have any coverage anyway. I'm still waiting on my second dog because they can't read the medical history. It's a huge pain. I will keep the insurance for my second dog for emergencies. If I were to go back I would request reviews of the records before I do any claims so I wouldn't waste money on premiums. Overall, people are nice enough but at the end of the day it's just like other insurance companies out there.

Insurer: Embrace

By: JB

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