154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great company
Easy to file a claim and pretty quick turnaround
Insurer: Pets Best
By: Joe
Honest and they always come through as promised...
I have been a client of Pets Best since 2019. We had adopted a Great Pyrenees from a kill shelter down South and had him transported locally. We have been very fortunate to have adopted a great dog...it clearly could have gone the other way. From the beginning we investigated various pet insurers and had narrowed it down to Truepanion (also a good firm) and Pets Best. That said, we felt that Pets Best had the most comprehensive coverage at competitive prices. Unfortunately, there weren't many reviews at the time and we wound up taking a chance that Pets Best would live up to their promises. Well, I have to say that we clearly made the right choice. "Archer" needed to undergo MPL surgery this year and we were hit with a bill close to $6k. I submitted the expenses and within 2-weeks had the reimbursement (less the copay) deposited directly in our account. This insurance more than paid for itself by providing both peace of mind and outstanding coverage. I've never had an issue with claim denial (even with smaller bills) and their customer service is top notch. If you are seriously considering pet insurance my advice is take it, but go with a company you can trust. I would highly recommend them and would encourage anyone to research them. I noticed that there have been some negative reviews posted, and maybe there have been some situations with others that were less fortunate with their experience. However, I can say first hand, we have had nothing but positive experiences during our 3-year arrangement with them and I have no reservations about renewing our policy year over year.
Insurer: Pets Best
By: R Shaw
Easy to use app and website
Easy to use app and website. They cover what they say they cover. They never give you a hard time. I wish human insurance was this straightforward.
Insurer: Pets Best
By: Tyler Corbley
PuppySpot was wonderful and organized
PuppySpot was wonderful and organized. They gave us our baby and he’s just perfect ❤️❤️❤️
Insurer: Spot
By: Leanne Naumowich
• Excellent on-line reviews
• Excellent on-line reviews • Ease of client navigation on the website • Quick and efficient sign-up • Great range of coverage (cost & coverage) • The icon appearance of coverage made the website EXTREMELY easy to read - I did not have to go searching for info because it was right up front
Insurer: Spot
By: Vittoria
I have had Pets best for over 10 years
I have had Pets best for over 10 years. They handle claims quickly with no nit picking about prices. I would highly recommend them.
Insurer: Pets Best
By: Jim White
Totally misleading
Totally misleading when they sell the insurance, they intentionally don't mention that they don't cover any "exams" even if they are part of a emergency room visit. Taking advantage of loopholes in their wording to rip people off. Customer service manager "agreed with me" but did nothing. Going to another company
Insurer: Trupanion
By: H.Ellis
Dolce Received Pawriffic Service!
Excellent customer service….Julie was very patient & kind! Answered all questions regarding Dolce’s policy, recent claim submission etc. At the beginning and end of the call, she acknowledged Dolce and offrered three hugs be extended to him on her behalf! Too sweet!
Insurer: Spot
By: Deyonta Thacker
Excellent coverage for wellness/preventive care.
Excellent coverage for wellness/preventive care. Easy to file a claim. No issues with getting reimbursed. I definitely recommend!
Insurer: ASPCA
By: Mallory
Peace of mind
I am very pleased so far. I have signed up with the full preventative and health in addition to accident coverage. I've already been paid back from our first puppy shot visit. Submitting the claim in the app was very easy. Every time I've called with questions I've spoken to a real person without much wait at all! I would recommend.
Insurer: MetLife
By: Cayte