217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Beware, they jack up the rates.
Although pleased with my first experience of getting a quote and becoming a new customer, wait till you make a change like a new car. The rate skyrocketed. Getting customer service was a nightmare. They never admitted a mistake despite me showing other quotes $180 less per month. Stay away. Far away. What is more ridiculous than their prices being 290% higher than reputable places like Aviva, is the response I have received from them on Twitter and this review site. Your price went up because you changed cars, well yes, but my price went WAY up and it 290% HIGHER than reputable companies like Aviva. Stay away, the moment you change anything on your policy they hike the rates.
Insurer: Sonnet
By: Steve Jessop
Taking time for policyholders
Today I would like to thank Nicky for answering all of my questions and more on several of my recent claims. She was kind and professional and explained everything to me and left nothing out. When I got off the phone I had a clear understanding of what was covered and she also took the time with me that I needed to truly understand the claim process. I told her I was new at this And she said that it was fine and she would walk me through it. I can’t say enough good words about AKC.
Insurer: AKC
By: Rosann Walter
Always prompt, caring and a pleasure.
After owning a previous cat who contracted cancer and ultimately died (after we spent $10,000 out of pocket), when we were offered Trupanion for our subsequent cats, we knew we couldn't be without insurance. Since obtaining Trupanion, we've had several claims (thankfully nothing too serious) and our claims have always been met promptly. In fact, I've recommended Trupanion to friends.
Insurer: Trupanion
By: Grace
Understanding and helpful claim agents
I submitted a claim for my pets vestibular disease over a month after getting it sorted and they had no problem with the claim being delayed. After submitting the claim for the first appointment I was able to submit the next five appointments over email and had they whole claim processed in under a week. The agent I worked with was helpful and caring and made sure that my claim was processed quickly and efficiently.
Insurer: Lemonade
By: Brittan
Easy Peasy!
Easy explanation! Easy sign up!
Insurer: ManyPets
By: Lei Ray
Twenty five days for a claim payout is…
Twenty five days for a claim payout is unacceptable especially after a 100% premium increase. Mine went from $105.44 to $209.19 per month. My premiums are withdrawn from my bank account automatically, there is no 25 day delay. Unfortunately I'm stuck with them due to an atopic condition which requires daily medication. If I were to switch it would be a pre existing condition and not covered.
Insurer: Pets Best
By: James Jines
Very fast settlement of my claim in one day
My dog was hospitalized, and I filed a claim. Trupanion kept me informed of my claim status by text, and settled my claim within a day! I can't ask for a better response or settlement!
Insurer: Trupanion
By: Elizabeth
Worst pet insurance ever!
If I could give no stars, I would! I have paid $141 a month and each time I submit a claim, they deny it claiming pre existing conditions my dog has not ever had! Even my vet did not understand what pre existing condition they were talking about, but they will literally not pay what they are responsible for. I canceled with them and I regret the money wasted, paying for a service they refuse to provide. SHE HAS NO PRE EXISTING CONDITIONS! Oh, and they encourage you to file an appeal, but what they don’t tell you is you will file an appeal and go months without hearing anything. This company is a scam and I am convinced the positive reviews are fake.
Insurer: Pumpkin
By: Stephanie Basey
Very happy with spot insurance!
We purchased spot insurance after reviewing and comparing all policies provided by companies for pet insurance. We just submitted our first claim for puppy shot visits and was reimbursed by direct deposit very promptly. We did purchase the 90% return because we want our puppy Lucy to have the best coverage since she is like a child to us. We also just received a $25 Amazon gift card as promised. Thanks spot insurance!
Insurer: Spot
By: Carla Smith
They massively increased their monthly…
They massively increased their monthly premium to double, while significantly lowering their coverage from one year to the next after not increasing hardly at all for 3 years. When trying to call in to resolve, they were insulting and unwilling to address the true problem at hand. I never consented to change in policy by email, verbal, or regular postal mail request.
Insurer: Figo
By: Darice