154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 11, 2023

Fantastic service and prompt responses…

Fantastic service and prompt responses never have had any problems, very reasonable price definitely recommend to everyone

Insurer: Pets Best

By: Tina Durkee Meme

Verified January 11, 2023

Coverage

Coverage, representative I spoke to, and the claims process was so easy!! Would highly recommend!

Insurer: Pumpkin

By: Jackie3

January 11, 2023

Terrible customer service, great at avoiding paying claims

I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.

Insurer: Fetch

By: Steven

Useful
January 11, 2023

Terrible customer service, great at avoiding paying claims

I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.

Insurer: Fetch Canada

By: Steven

Useful
January 11, 2023

Every one I've spoken with has been …

Every one I've spoken with has been most helpful Have had several claims over the past 4 years and all have been handled quickly. Couldn't ask for better service

Insurer: Pets Best

By: Clyde Keller

January 11, 2023

First Time Pet Insurance

So easy to use website and submit claims. Reimbursement time is A+. Couldn't be happier at this point; been enrolled less than a year.

Insurer: Pets Best

By: Vincenzo's Girl

January 11, 2023

Easy to make a claim

Easy to make a claim. Easy explanations of what’s covered. I’ve been very happy.

Insurer: Pets Best

By: L Douglass

Verified January 11, 2023

Great cugrrat customer service.

Great customer service.

Insurer: ManyPets

By: Jackie

January 11, 2023

I am well pleased to have chosen Fetch…

I am well pleased to have chosen Fetch as our pet insurance for my little Yorkie, Ruthie for many reasons. She has medical complications I've never experienced with other dogs. Having this insurance has given me peace of mind to financially move forward in the care she needs for her condition. It has been easy to submit paid invoices and the doctor's notes on line on the Fetch website. Fetch lets me know its received and I can speak to a person if I choose. The insurance payment goes directly into my bank account. The turn around time from submitting a medical claim to receiving funds is timely. I switched my other Yorkie from a different pet insurance company to Fetch. Fetch has been one of the best decisions I've made for my dogs.

Insurer: Fetch

By: Barbara Harmon

January 11, 2023

Embrace pet insurance makes it less…

Embrace pet insurance makes it less stressful taking our pet to the vet

Insurer: Embrace

By: Greg Lincoln

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