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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Jax, a veterinarian’s dream
My boy Jax swallowed kids toys one month, a month later we had the whole house hated off where he didn’t have access to the kids toys…so he decided to eat the wife’s underwear and socks🤦♂️ can’t make this stuff up. Either way they fixed him both times at the veterinary office, both times claims paid within a reasonable amount of time! 10/10 would purchase again for future pups!
Insurer: Pets Best
By: Floyd
Pets Best Exceeds Expectations!!!
We have two yellow labs, 7-1/2 months of age. I chose Pets Best since the reviews were positive and I am a Farmers Ins customer also. I loved the fact that Pets Best allowed me to customize the level of insurance to meet our needs. Really flexible. We chose a deductible, coverage and premium that we were comfortable with. In the short time we’ve had our labs, each of them has had an emergency care situation. It was very comforting to know we would have some assistance in the costs for these events. Submitting a claim was so easy! Response and communication was prompt. Reimbursement was was right on time! Can’t imagine anything better! Very happy!
Insurer: Pets Best
By: Jeff
ASPCA has always been super helpful and…
ASPCA has always been super helpful and supportive. They’ve taken care of my animals and me every single time we’ve had an issue. I’d highly recommend them for someone looking for pet insurance.
Insurer: ASPCA
By: Bryan Fouquet
The mobile app is unreliable and keeps…
The mobile app is unreliable and keeps kicking me out
Insurer: Spot
By: Elizabeth Connolly
I have had nothing but great experience when dealing with trupanion
I have had nothing but great experience with trupanion, when needing to contact them they've been pleasant and helpful I would recommend them to insure your pet
Insurer: Trupanion Canada
By: Anice Phillips
I just signed up so I don’t really have…
I just signed up so I don’t really have an opinion one way or another yet. I am still in my 14 day waiting period. Once I put in a claim I will be able to give a rating based on that experience.
Insurer: Spot
By: Diane Smerek
Claims are not processed in 2 days.
I did a lot of research and they stated that claims would be paid out in 2 days. Here we are a week later and nobody has even looked at my claim. Now they say claims are processed in 12 business days.
Insurer: ASPCA
By: Shawn a
Support took a week to respond to a…
Support took a week to respond to a simple question that was not in fact answered! My request was sent by email and should have been responded in a maximum of a couple of days. Auto generated responses do not count. If you have an online service your support should reflect that level of service! Update: Thanks for the response to my Trustpilot. Wow only an hour... Kind of my point!!
Insurer: ASPCA
By: Dennis Dawton
Easy to use and navigate
Easy to use and navigate. Thank you for your great coverage for my dog Skye.
Insurer: Spot
By: Gerrie Desio