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Help with my claim for my sweet Buddy
A+
Insurer: MetLife
By: Kay Maclee
The best experience
I’ve had pet insurance on my last 2 dogs and FIGO is absolutely be the best user experience that I’ve had. There is no guesswork, and you’re guided through the claims process step by step. The coverage and options are the best that I’ve researched and I will use this company for all future pets.
Insurer: Figo
By: Sara
Very efficient service.
The claim was processed from start to finish in 2 days. Based on my experiences with other pet insurance companies, this was lightning fast!
Insurer: Embrace
By: Alfred Hebert
Quick, Simple and Highly Recommended
Honestly, we had never given pet insurance a thought. Upon purchasing our pup, the Breeder gave us a 30-day policy. Thank goodness! Unfortunately, our dog became fatally ill. Luckily the Trupanion Insurance took care of the large vet bill. The claims process was simple and fast. We will definitely be getting another policy.
Insurer: Trupanion
By: S D
Collecting deductible more than once for same condition
This happens from time to time with Trupanion. Medications that they have been covering for several years are treated as a new condition so they can collect a deductible. The only way to get it fixed is appeal and I believe they expect most people won't go to the trouble to appeal Other than that its a good company, but now I have to waste my time and the Vet's time.
Insurer: Trupanion
By: David Neaves
Love the customer service experience with Pin Paws / MetLife
The customer service through Pin Paws and MetLife was outstanding! Both reps were very knowledgeable and put me at ease.
Insurer: MetLife
By: Elizabeth
Easy to set up and customize
Easy to set up and customize
Insurer: Spot
By: Mat Long
I just cancelled my coverage on both of…
I just cancelled my coverage on both of my pets after the rude interaction I had with the company representative. I have never filed a claim but any time I contacted these people it was a difficult experience.
Insurer: ASPCA
By: Susan Swearengin
There has been ZERO response
There has been ZERO assistance or contact in response to emails and the website says my zipcode is incorrect so I can not register my account. I KNOW MY OWN ZIP CODE
Insurer: ASPCA
By: STACIE FLOOD
This is by far the best pet insurance-…
This is by far the best pet insurance- the cost is reasonable, the app is very easy to navigate, submitting claims is a quick and simple process, the staff are responsive, friendly, and knowledgeable. You can always reach a live person by phone, any issues I've had have been resolved quickly and effectively. I love Fetch, I recommend using them to everyone I know with a pet.
Insurer: Fetch
By: Shannon Hurley