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Pet parents across the U.S. and Canada have left over 222,587 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Right answer quick and friendly everytine
Right answer quick and friendly everytine
Insurer: Trupanion Canada
By: Richard
Too many questions, not enough answers
It's an amazing service, but I was charged the $35 start-up fee, which is fine... but then also charged $40 and then an additional $4 from Veterinari or something like that, right along with the trupanion charges... What's that about? is there going to be a bunch of hidden fees? Why was I charged more money for no reason without being notified? I have a lot of questions and will be in touch with someone once I have the time. Also, in the email it says every injury or illness, but you make it sound like only if there is surgery or longterm healthcare needed. If my dog gets a splinter removed will I have to pay $300??? If so what's the point of the insurance? The fact that I have more questions after signing up then I did before signing up, is why I only give a 5. Excellent service.. it sounds like anyways, but I have to get in touch with someone to clear all this up now, which is not what someone with a busy schedule and a new puppy needs.
Insurer: Trupanion Canada
By: Sarah
I felt Meagan really researched the comprehensive portion of my policy.
I felt Meagan really researched the comprehensive portion of my policy. She went out of her way to email me details of how to submit my claim.
Insurer: Trupanion Canada
By: Jane
Great help polite and knowledgeable
Great help, polite and knowledgeable
Insurer: Trupanion Canada
By: Dan
Excellent service
Excellent service
Insurer: Trupanion Canada
By: Joan
Every experience has been a success!
Every experience has been a success!
Insurer: Trupanion Canada
By: Robert
Easy quick friendly service
Easy, quick, friendly service
Insurer: Trupanion Canada
By: Kelly
No idea there was a setup fee
Didnât see anything about a $35 setup fee.
Insurer: Trupanion Canada
By: Mark
I always feel that Gigi is loved
Brilliant
Insurer: Trupanion Canada
By: Henry
Because ii was nervous about my limited knowledge in computers and she was so calming and kind plus very experienced ????
Because ii was nervous about my limited knowledge in computers and she was so calming and kind,, plus very experienced ????
Insurer: Trupanion Canada
By: Teresa