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I don’t have to worry about my cats medical bills being covered
I don’t have to worry about my cats medical bills being covered. Fetch was quick and easy when submitting my cats claim for an endoscopy
Insurer: Fetch Canada
By: Teresa Oppedisano
They make the claim process as easy as…
They make the claim process as easy as can be for such a stressful situation.
Insurer: Embrace
By: Katherine
Great communication every step of the…
Great communication every step of the way, and I've been pleased with the approved claims and reimbursement.
Insurer: Fetch
By: K D
Reasonably priced and very easy to use
Reasonably priced and very easy to use. Just remember to have your vet send you the vet notes after any visits.
Insurer: Fetch
By: Cole Glasgow
Don't Reimburse Chronic Conditions
They don't reimburse vet fees for chronic conditions. My cat has 2 chronic conditions - 1 that started 6 months after the effective date, and 1 that started 1.5 years after the effective date. PetsBest keeps saying the conditions started before the effective date, which is untrue to anyone with vet knowledge who actually looked at the medical records. When I put in an appeal and gave them medical records from each doctor he has seen, the first level appeal "response" after 4 months was a request for more medical records (all other medical records they requested previously). Doing everything they can to stall and not pay out a cent.
Insurer: Pets Best
By: Elizabeth Doctorov
Great pet insurance for piece of mind
Great pet insurance. The site is comprehensive and informative and they are responsive by phone as well. The claim process is easy and they respond quickly. I love that I have piece of mind to make the best decision for Tessa.
Insurer: Fetch
By: John Unthank
There was a very quick turnaround time…
There was a very quick turnaround time on the claim I submitted which really came in handy as I had to pay the emergency room upfront.
Insurer: Fetch
By: Mindy McMenamy
Improved experience from prior claim experience
The 2nd claim I submitted = this current experience, was much improved from my prior experience. This claim was paid quickly without several requests for other information
Insurer: Fetch
By: Dyan Kirsch
Your customer service is amazing.
Your customer service is amazing. I have always spoken with understanding and helpful agents. - it is obvious they love animals and really want to help Trupanion clients!
Insurer: Trupanion Canada
By: Joanne