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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 24, 2023

Company hesitates to pay claims

This company gives you the runaround to avoid paying claims. My 9 month old puppy had a upper respiratory infection. I took him to the vet and the charge was $125. I submitted a claim but I keep being told they don't have all of my dogs medical records even after I uploaded everything multiple times. They then contacted my vet and got what they needed but after a week they decided they still needed more. After getting that they decided they needed records from the vet that completed his Neutering appt. It's ridiculous. That vet doesn't even have any records other than what was from the Neutering appt. Anyway even after getting this they still haven't paid the claim. It's been over 2 months....... I would not recommend this company to anyone.

Insurer: Embrace

By: Theresa Gibson

January 24, 2023

not a covered benefit

i called manypets explaining my dog situation - vet wrote he strained his leg muscle and possibly has a disc disease but they could not see on xrays. the ManyPets rep told me on the phone to sign up for pet insurance and that it would be covered considering he didnt get diagnosed with that. Ive been paying for almost a year and when I went to submit one claim they told me it was not a covered benefit since it was mentioned on a progress note of what he possibly could have. Wouldve been great had someone explained that to me! His insurance was more than $100 a month. Thats twice more than what i paid for my own insurance. I just wished i got clearer instructions and was advised of the right information prior to signing up. If i had known, I wouldnt have signed up for insurance for him.

Insurer: ManyPets

By: Phuong

Verified January 24, 2023

The phone Vet consult was outstanding

The phone Vet consult was outstanding. My dog had been vomiting all food for 24 hours. He asked thorough questions and gave me precise instructions for my dogs care. What a relief to get help on the week-end.

Insurer: Prudent Pet

By: Vikki

Verified January 24, 2023

Piper's Insurance Coverage

It was very easy to get it all set up online

Insurer: Trupanion Canada

By: Diane

Useful
Verified January 24, 2023

nice

Nice person on the phone to deal with. Patient and informative

Insurer: Trupanion Canada

By: Elizabeth

Useful
Verified January 24, 2023

Outstanding customer service!

Outstanding service on the call

Insurer: Trupanion Canada

By: Michael

Useful
Verified January 24, 2023

Billies Pet Insurance

Trupanion covered a prescription item that I couldn’t afford.

Insurer: Trupanion Canada

By: Rosemary

Useful
Verified January 24, 2023

Very very friendly people to speak with

was every easy and the people were very nice to deal with

Insurer: Trupanion Canada

By: Sheila

Useful
Verified January 24, 2023

lovely to deal with

We are extremely pleased with our experience so far with trupanion. Have nothing but positive interactions. Easy to navigate and you have been so kind when dealing with us.

Insurer: Trupanion Canada

By: Kim

Useful
Verified January 24, 2023

We have always been extremely happy with Trupanion and we have recommended them many times.

well written information, easy to understand and answered all our questions plus a few more

Insurer: Trupanion Canada

By: Jan

Useful

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