154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 24, 2023

Easy to use website

Easy to use website. Simple to submit claims. Great coverage and prompt refunds.

Insurer: Embrace

By: Lorianne Hamoline

January 24, 2023

Terrible company

This is literally the WORST run business I have ever come across. I had to give our service dog back to Virginia Service Dogs and on August 8 I emailed and called to request transfer back. By NOVEMBER it was clear transfer did not happen and I was being charged 50 a month still. I called and emailed again and was assured the transfer would be "escalated." welp, folks here we are near February, and I am still being charged, no transfer and the service dog is still being insured by me, not her new owner. More calls and emails with promises of "escalation of transfer" today but I am not holding my breath. PLEASE save your sanity and do not do business with Healthy paws. Here is a claim number, true to form, the policy number is impossible to find:1019125-1-2

Insurer: Healthy Paws

By: customer

Verified January 24, 2023

Excellent Customer Service!

I am new when it comes to pet insurance so I wasn’t sure where to begin. Monica, my sales rep, called me and did a great job of explaining the policies and coverages. I am really happy with the level of customer service from Prudent Pet. I have total confidence in their ability.

Insurer: Prudent Pet

By: Joel Isaac Garcia

Verified January 24, 2023

I have had Embrace for our last 2 dogs…

I have had Embrace for our last 2 dogs and have never had a problem with reimbursement. They are always on top of things and very friendly if I have to call.

Insurer: Embrace

By: Jim Sims

Verified January 24, 2023

Our cat had swallowed a needle and thread

Our cat had swallowed a needle and thread that had to be removed by endoscopy on New Years day. We ended up paying over $4700. They did a great job and our cat is back to normal. We submitted our claim to Embrace and within two two weeks received our money with no hassle. I was pleasantly surprised that they made it so easy. Highly recommend Embrace.

Insurer: Embrace

By: David Golden

January 24, 2023

Great professional customer service

Great professional customer service. Very helpful and no hassles.

Insurer: Nationwide

By: TESS

January 24, 2023

great service!

My puppy got into some rat poison and had to see the vet every week which is very expensive. So glad Pets Best got us cover 90% of the bill. Just wish it would be a little faster than 2 weeks for the reimbursement to come. But everything is great other than that! Highly recommend!

Insurer: Pets Best

By: YM Tze

Verified January 24, 2023

Being able to have insurance for my dog…

Being able to have insurance for my dog gives both of us comfort -- just in case we find a serious ailment.

Insurer: ASPCA

By: Susan

Verified January 24, 2023

Once you get the account setup…

Once you get the account setup correctly, it's smooth sailing. Figo makes it so easy to file claims and help me take care of my pups. All the reps I've spoken with have been first class and seem to really care about my pups.

Insurer: Figo

By: James

Verified January 24, 2023

Cost is reasonable and sign up easy

Cost is reasonable and sign up easy. Hope we never need it! We have not had any issues with our dog.

Insurer: ManyPets

By: Case Smeenk

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