225,179+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,179 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible Customer Service
I've had a terrible customer experience with Sonnet. I wanted to edit my policy by removing a car and adding another car and you ran into technical issues that does not allow you to edit the policy. I decided to reach out to an agent, Erica was very helpful but we got disconnected. Then I was connected to Kanujah which replies back very slow and then just stopped replying back while I waited for 30 minutes. Note that I had to wait 30 minutes every time I wanted to connect to an agent I have my home insurance and car insurance with Sonnet, but this terrible customer experience will definitely make me want to look for another provide
Insurer: Sonnet
By: Ahmed Ouf
Great customer service
Great customer service. They will even contact the vet for you to get copies of invoices for claims. Yes also very easy to take a picture and email them an invoice. Payments come quickly directly to my checking account. Highly recommend.
Insurer: Prudent Pet
By: Sharon Berry
I purchased insurance in November for…
I purchased insurance in November for my 10yr old Maltipoo. Once my first payment was made, they started with typical insurance BS. Although he had one that showed he was in good health, it did not include “soap” notes. Fast forward to May 1st, my dog gets deathly ill, take. To his vet, the ER and then a critical center. I called customer service for information and I was met with a young snotty girl who gave me every reason why my claim would NOT be paid. AWFUL! Now I know you can’t judge a company by one person, however my experience did not get better. I would submit paperwork and was told I did not or they couldn’t make it out. It was just all terrible. Bottom line, out of $2400 FETCH paid $359. I was drawn in by their commercial and should have read reviews. I hope mine helps someone.
Insurer: Fetch
By: Jodi Gonzaga
mr.
i thought the insurance was a little expensive but it turn out to be much needed. Our claim with trupainon was handled seamlessly. No hassles just very good service.
Insurer: Trupanion
By: nicholas
Initial review
Information was provided in a timely manner. Pricing was clear. This only rates the purchase process, as we have yet to use the insurance. ( Accident & Illness only)
Insurer: ManyPets
By: customer
So far so good
I was unsure if pet insurance was worth so I researched several different companies before committing to manypets. For my 3yo mixed breed small dog their policy had an excellent price with no annual limit. I was also happily surprised that the price included vet fees, periodontal disease treatment and physical therapy, which other companies charge extra for. Like many reviewers, I have not submitted a claim (and I hope I never have to!), but will update this review if I do.
Insurer: ManyPets
By: Lucas Maahs
You're very good but knowing what will or won't be covered is a bit complicated.
You're very good but knowing what will or won't be covered is a bit complicated.
Insurer: Trupanion
By: Debora
wonderful as always!
wonderful as always!!!
Insurer: Trupanion
By: Lisa