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deductibles not clearly explained
I was disappointed to learn that there was a $300 deductible that isn't met right away. I thought that the total invoice would meet deductible but found out only partial dollars of invoice are used , So one would have to see vet multiple times before meeting deductible. That wasn't clearly elaborated to me. Also, they take their time reimbursing
Insurer: Fetch
By: STEPHEN DELUISE
VERY quick approval and payment as
VERY quick approval and payment as Always has been the case
Insurer: Trupanion
By: Mark
Always easy to submit a claim
Always easy to submit a claim, and quick response.
Insurer: Pumpkin
By: Sam
Availability and coverage
Love the coverage!!
Insurer: Trupanion
By: Sandhya
Excellent customer service.
Sadly, I have forgotten the name of the woman who signed me up. She was excellent, the process went smoothly and was clear and understandable. Furthermore, your company was recommended by my friend, Susan Sharpe and my vet which made it very appealing. Wanda Brown
Insurer: Trupanion Canada
By: Wanda Brown
Great customer support and speedy claim…
Great customer support and speedy claim processing!
Insurer: Pumpkin
By: Mr. Finley
The online claim-submission process is a pleasure
The online claim-submission process is easy and straightforward. Kudos for whoever designed and implemented it! Now the wait begins...
Insurer: Embrace
By: Eileen McKenry
Premium skyrocketed for moving
My elderly parents have this insurance for their dog and they were never notified (found out when they took it out of their account)when they moved less than 60 miles that their dogs insurance went up $110 a month! That is the most ridiculous thing I have ever heard of in my life. Y’all should be ashamed of yourselves.
Insurer: Fetch
By: Jonathan Duffany
Paid invoice within minutes with no…
Paid invoice within minutes with no hassle.
Insurer: Trupanion
By: Christine Hayner
Peace of Mind for My Pup – I Love Figo!
I have a dog and absolutely love Figo Pet Insurance! From the start, the experience has been smooth, transparent, and stress-free. The sign-up process was easy, and I really appreciated the customizable plans that allowed me to choose the coverage that fit my needs and budget. Filing claims is incredibly simple through the app—just snap a photo of the vet bill and upload it. Reimbursements have been quick, and communication has always been clear and professional. It gives me peace of mind knowing I can focus on my dog’s health without worrying about unexpected costs. Figo has truly exceeded my expectations, and I’ve recommended it to several fellow pet parents already. If you're on the fence about pet insurance, I highly recommend giving Figo a try!
Insurer: Figo
By: Kim