215,812+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

215,812 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,758 reviews

4.9
Healthy Paws

11,030 reviews

4.9
Fetch

5,334 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,901 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 01, 2026

Had a few errors submitting my quote…

Had a few errors submitting my quote and had to restart, but otherwise it was a fairly easy process.

Insurer: MetLife

By: Taylor Sweet

January 01, 2026

Our Pup Moose

Our pup moose is a young rescue pup. And unfortunately he got injured and. Pets Best was there to help.. Every time I called the team at Pets Best, they were responsive, compassionate, and showed empathy for the situation at hand. A BIG THANK YOU to Pets Best FOR BEING THERE WHEN WE NEEDED THEM.

Insurer: Pets Best

By: David

Useful
January 01, 2026

Wrongful cancellation

You guys cancelled my policy; and when I went to find out why I couldn’t even keep a support person on the phone. I have a disability and dyslexic. I’m Sorry

Insurer: Sonnet

By: Jdmk

January 01, 2026

Had a good experience with Fetch

Kaitlyn was friendly, knowledgable and helpful.

Insurer: Fetch Canada

By: Don Fraser

January 01, 2026

Customer Service Pets Best Insurance

"Pets Best Insurance customer service is great. The representative was friendly, knowledgeable and genuinely helpful. She took the time to listen to my claim concern and explained clearly what to expect, which made the process stress-free. It's reassuring to know my pet is covered by a company that truly cares about its customers. Highly recommend!"

Insurer: Pets Best

Veterinarian: Old Dominion Animal Hospital Crozet

By: Gilda

Useful
Verified January 01, 2026

Best choice for the best price

Best choice for the best price that I could find within our budget.

Insurer: MetLife

By: jim

Verified January 01, 2026

First claim experience was not good at…

First claim experience was not good at all. This time, all went well and quickly

Insurer: Fetch

By: Kathleen Passaretti

Verified January 01, 2026

Easy to use insurance good coverage and…

Easy to use insurance good coverage and helpful people.

Insurer: MetLife

By: customer

Verified January 01, 2026

Very disappointed because we have only had insurance a few months and already have an increase in payments!

Very disappointed because we have only been with Pumpkin a few months with our dog Samson and we have not filed any claims that would warrant payout but our insurance has increased which is forcing me to look for another carrier.

Insurer: Pumpkin

By: Rhonda Hicks

January 01, 2026

HEALTHY PAWS HAS TURNED BAD, AND UNRECOGNIZABLE

Healthy Paws has turned unrecognizable; what was once a good company, sucks, today. Half of my calls to Healthy Paws are disconnected by their incompetent, off-shore, Customer Service (a misnomer) personnel. Healthy Paws has outsourced their once USA/domestic Customer Service, to a Third-World country, abominable, call center for Customer Support. These, off-shore personnel are as incompetent as is their command of the English language. Multiple claims that we have sent to Healthy Paws, via email, have been lost; in addition, we no longer receive the automatic reply that we used to receive, when we filed a claim. Healthy Paws has turned unrecognizable, and unacceptable. We have been clients of Healthy Paws for over 20 years, with multiple dogs, and we are stuck with Healthy Paws, as our dogs are sufficiently old to have preexisting conditions, which no new insurance company will assume. My best advice to a pet owner, considering Healthy Paws, DON’T, LOOK ELSEWHERE. Healthy Paws sucks.

Insurer: Healthy Paws

By: Warren

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