209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Mike was very friendly and explained…
Mike was very friendly and explained everything to me that I did not understand and made things were easy to understand that I asked him about and made me feel very comfortable getting this insurance for my dog face
Insurer: Nationwide
By: Debora Bussard
Overall A- But Negative Recent Experience
The vast majority of my experiences with HP have been very positive. However, when I recently called CS regarding a mistake I made with a claim submission, the CS agent promised to adjust the claim accordingly and remove incorrect medical notes that I had originally submitted. However, over a week later, the claim remains unresolved with an error message in the portal that is unchanged. The original mistake was mine and I own it. The CS agent was polite and professional and it sounded like the call center was outside of the USA from my end. While I might anticipate an out of country call center for other service, I never would expect it from a reputable insurance carrier. The matter remains unresolved.
Insurer: Healthy Paws
By: Finger Lakes Labradors
Employee professionlism.
Employee professionlism.
Insurer: MetLife
By: customer
It's useful and I like it too much
It's useful and I like it too much
Insurer: Figo
By: Wasim M A N
Talked to a rep for your company
Talked to a rep for your company. She was friendly and helpful.
Insurer: Prudent Pet
By: Lynda
Scammed
The worst insurance ever uses tactics to deny claims. Charges me a $177 just about for one dog who only had some acute problems, like a bad ear infection and Arthritis of course, because she's getting older and a urinary tract infection. They're asking me for records from 3 years back. This dog hardly ever went to the vet. So I don't understand why I would be given such a hard time and charge. So much money to boot their customer service is terrible and they take long to process claims. And they're too expensive. Do not cover your dog under this insurance. Insurance i've had them for a while on my dog.And they don't want to pay me any money for her.What is the point of having it?If i'm paying all the bills. Update 12/17 @ ASPCA it seems you give the same generic response to everyone from what i've read on all the negative reviews about this insurance. passing it on.? You're not changing your tactics or your ways and you are overcharging your customers and not covering their pets, if the pets are young possibly that's when you cover.But obviously you are not correcting the problem and lame excuses is all I've read throughout.
Insurer: ASPCA
By: Karyn \
Chrome browser broken
The chrome browser did not allow me to checkout. It just stopped at the final step
Insurer: Nationwide
By: customer
Great insurance
Great insurance! Easy to work with great customer service.
Insurer: Pumpkin
By: rob
Great plan
Great explanation on benefits and easy enrollment process
Insurer: MetLife
By: Bryan McGraw
I’ve had an excellent experience with Figo Pet Insurance
I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.
Insurer: Figo
By: Sondra