222,668+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,668 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best is amazing!
Pets Best is amazing! I am so grateful to have found Pets Best because it has been a huge help in regards to vet bills. Even if you don't think that you will need it, I highly recommend it because it's nice to know that someone has your back when vet bills are so high. Claim process is easy and Pets Best has a decent turn around time (it's definitely getting better). The price for the pay out is awesome and is definitely worth it because bills can add up quick! Thank you, Pets Best, for all that you do for me and my pup!
Insurer: Pets Best
By: Lexi Ortiz
Nationwide is by My Side
Nationwide's Pet Insurance coverage is phenomenal. My dogs are covered and always will be. I first learned about them thru work. It was offered as a benefit. And when work decided to change and go with another company I stayed with Nationwide as they have been nothing but great. My oldest at 9 had a bladderstone surgery and thanks to the wonderful coverage and helpful customer service I ended up paying less than $50 when all was said and done. I highly recommend them hands done, no doubt.
Insurer: Nationwide
By: Mel Lau
FANTASTIC!
Healthy Paws has consistently provided the best service. The enrollment process is easy, the premiums are reasonable and submitting a claim could not be any easier. The turnaround time for reimbursement is incredibly fast. If you need to reach someone, customer service is easy to reach and very professional and caring. If you have pets, you need Healthy Paws Insurance!!
Insurer: Healthy Paws
By: Karen
I have had a really positive experience…
I have had a really positive experience with trupanion. We have had our dog insured since we adopted him, the price is reasonable but does increase pretty consistently every year (with or without claims as insurance does). We feel so much peace of mind having it in place. I did not have insurance for my previous pet and ran into several costly situations that would have benefitted from having insurance. I typically pay and remit myself in lieu of direct billing through the vet. Their review and refund process is very quick.
Insurer: Trupanion Canada
By: Allison Elliott
We had our first experience filing a claim
We had our first experience using Trupanion yesterday as our 5 month old pup needed dental work (removal of deciduous teeth). I was so relieved to know we were covered and even though it was our first referral and therefore wasn’t directly billed to our vet the claim has already been processed and approved!
Insurer: Trupanion Canada
By: Nando
I don’t know what I would do without Trupanion!!!
We had had some health concerns with our old dog and we’re always having to think about what kind of test to do and what kind of treatments we can afford when we got our new puppy we knew we had have insurance. Trupanion has saved our life and Lolas!!! Not having to think about cost when talking about treatment and what’s best for our fur baby has been amazing. Thank you Trupanion!! I don’t know what I would do without you.
Insurer: Trupanion
By: Elena
Convenient
Convenient, easy to sign up and very good rates compared to others.
Insurer: ManyPets
By: customer
Truepanion is a SCAM WORST PET…
Trupanion is a SCAM WORST PET INSURANCE COMPANY. THEY REFUSE TO PAY ANY CLAIMS. DONT WASTE YOU MONEY ON THIS COMPANY THEY ARE THE WORST PET INSURANCE COMPANY. They will not pay our claims and use excuses to not pay the claim. Review the other online reviews on Yelp, Google, First and other places. They have a marketing team that writes 5 star ⭐ false positive reviews on behalf of the company. The positive reviews are mostly false and as I mentioned before are fraudulent | Truepanion Worst Dog Cat Pet Insurance Fraud Scam, Lies. Do not waste your money go to another company for your Pet Insurance needs. Feel free to contact me for all the emails records, recordings and details. **Update: Marketing team reached out to me via TrustPilot. I called back the number they left for me to call and wasted another hour on the phone getting no where! They REFUSED to help they are rude and they have poor communication and customer service is horrendous. They are going to lose me as a customer with many years of being dedicated to their company as a loyal customer. I have NEVER EVER FILED A CLAIM ! NOW I HAVE A SMAL MINOR CLAIM AND THEY REFUSE TO PAY OUT THE CLAIM. This is NOT how insurance works. For years I have paid into them Thousands of Dollars for multiple pets. What else don't they cover ? You will find out the hard way when you attempt to make a claim they WILL NOT PAY OR HELP YOU. YOU WILL BE DENIED! READ OTHER REVIEWS FROM REAL CUSTOMERS ON YELP AND OTHER PLATFORMS.
Insurer: Trupanion
By: D R
THIS COMPANY IS A JOKE
UPDATE: It is June 1st and still no contact or resolution. UPDATE: It has been 3 days and they have not bothered contacting me after "looking into" my claim. Just more lies. Same old terrible customer service. THIS COMPANY IS A JOKE! SEEK INSURANCE ELSEWHERE!!!! During Covid I rescued 2 kittens. Before I signed up I specifically asked if the health certificate, rabies certificate, felv/fiv negative results and spay certificate was enough for coverage since getting into a vet was out of the question. Fast forward to 1.5 years of taking my money for 2 policies and I finally have a claim. They are saying the paperwork I was given upon adoption isn’t good enough to be their “first exam” and declined my claim. Even though I specifically asked if it would count towards coverage when trying to decide which company to choose. I was lied to on the phone and bought policies under false pretenses! I didn’t have access to the app for nearly a year and nobody could explain why. Now I have an $1100 claim and they are denying it. Shameful customer service. It’s like talking to a robot who can only repeat the same few sentences! Spare yourself the time and money and choose another company!! Pet plan used to be great- it’s not anymore!
Insurer: Fetch
By: Christine