154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 30, 2023

Metlife is the BEST DOG INSURANCE

Metlife is the best dog insurance company. They offer great coverage at an affordable price. They have preventative coverage that is 100% reimbursed minus your deductible. An easy claims process. Teeth cleaning is covered. This is great because you need to get your dog's teeth cleaned. They appear to be honest, ethical, and take time with you as a customer.

Insurer: MetLife

By: Rosemary

Useful
Verified January 30, 2023

Easy to do business without a lot of…

Easy to do business without a lot of hassle.

Insurer: Pumpkin

By: Sam Powers

January 30, 2023

When it comes to insurance…

When it comes to insurance, there’s so many companies it’s always somewhat nerve-racking to put your trust into a company and wonder if they’re really going to pay if something comes up. I am really pleased to report that several things have come up with two of my dogs, and they have made the process easy to submit and they’ve paid on every claim I’ve put in. It’s been a pleasant surprise at how easy it has been and I’m very thankful as one of my pets has had surgery and appointments with specialist that has cost thousands of dollars. I am a teacher and there’s no way I could afford that without the insurance. Thank you so much Fetch!

Insurer: Fetch

By: Apryl Schulman

Verified January 30, 2023

Very easy to join up.

Very easy to join up.

Insurer: Spot

By: Barb

January 30, 2023

Horrible !!!

I submitted several bills for our one year old pup. They denied over $1000 worth of claims and tried to say it was a pre-existing condition with his stomach. Just because one time when he was a pup, he ate some thing that did not agree with him and he got diarrhea. So anything stomach related, they say is pre-existing. Horrible company

Insurer: Pets Best

By: Jim

Useful
January 30, 2023

Years of great coverage from Pets Best!

Pets Best has been providing coverage for my 2 dogs, Tank and Speedy, for about 3 years. We are thankful we chose to enroll with Pets Best because soon after, both of our pets developed health issues that require ongoing medical care. Their website is convenient for viewing coverage details such as formulary medications and it is also a breeze to use. Submitting claims online or by using the Pets Best app is also quick and convenient. I was especially impressed by Pets Best's communication several years ago when I submitted a claim and they were experiencing some delays in processing all claims. Pets Best sent a letter to notify me that they were experiencing this temporary delay and gave me a timeframe I could expect for them to manage my claim. I appreciated their forward communication in an effort to circumvent my frustrations about the delays.

Insurer: Pets Best

By: Shara Brown

January 30, 2023

Best customer service

The representative was patient and quite helpful.

Insurer: Embrace

By: Margaret Hockaday

January 30, 2023

Claims improved 100%

Last year, claims took an unusually long time to payout. Thus year, my claim was completed in a week. Going in the right direction now guys!

Insurer: Pets Best

By: Clancy Kress

Verified January 30, 2023

Nice an easy transaction

Nice an easy transaction. App works great and time to process seemed reasonable. Cheers

Insurer: Embrace

By: Anthony Silva

January 30, 2023

Pets Best is a Life Saver

I have had the most pleasant customer experience using Pets Best for 2 separate dogs over 3 years. The claim process is easy and the app is easy to use as well. Their communication is excellent and the explanation of benefits documents are always thorough. I can not recommend this insurance company enough.

Insurer: Pets Best

By: Jennifer

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