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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super fast claim process and great coverage
I could not believe how quickly my claim was processed! Within hours! Great service. Thank you!
Insurer: Pumpkin
By: Zoe Kharpertian
I spoke to the nicest representative on…
I spoke to the nicest representative on the phone when deciding what pet insurance company to use when I adopted my dog. I am so happy that the prices and the people I am insured with are reliable and very helpful! The customer service here is off the charts!
Insurer: Spot
By: Kieran McCall
Great experience
Representative worked with me extensively and helped me to complete additional information that was needed to process my claim. Every action I have had with Pets Best has been a positive experience.
Insurer: Pets Best
By: Paulette
My experience with trupanion was…
My experience with trupanion was amazing. My cat was very sick and the emergency vet hospital was able to direct bill trupanion. I was so impressed by how fast it all happened because stressing about finances was the last thing I wanted to think about when my cat is sick.
Insurer: Trupanion Canada
By: Carly H
Amazing company with employees who…
Amazing company with employees who genuinely care about my pups well being
Insurer: Spot
By: Julia michelle
Good payout
I had a very expensive vet bill with a spay and a cist removal. All but a $100 was covered. Better than I expected.
Insurer: ASPCA
By: Larry Choat
Horrible customer service
Horrible customer service, I wish I would have stayed with my previous company- many pets is Horrible & shouldn't be in business.
Insurer: ManyPets
By: Amy Myers
If you are considering getting FIGO… PLEASE DON'T!!!
If you are considering buying FIGO pet insurance, please do yourself a favor and DON'T. We purchased pet insurance for our cat, she had an accident that required an amputation, and due to their "pre-existing conditions" clause, which basically says and any sign that shows your pet isn't in perfect health within the last year means that your pet has a pre-existing condition and therefore you will receive no reimbursement. FIGO did not reimburse any of the $7000.00 that went into surgery and visits and I sadly do not trust them to provide any if I appealed. I will no longer be supporting this insurance.
Insurer: Figo
By: Gabriela
Excellent pet insurance!
Have had pets Best for awhile and their rates are very reasonable. Early last year my baby developed an enlarged heart and they have saved me. Here meds alone are very expensive even with generic. Once I submit my bills to them I have always had payment with 2- 3 weeks or so and they deposit directly to my back account. Great customer service the times that I have had to call for them for a question also.
Insurer: Pets Best
By: Jennifer
Great website and user friendly
Great website and user friendly, claims are processed in a timely manner :)
Insurer: Embrace
By: Norma Licea