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Fast and easy
Fast and easy
Insurer: Trupanion
By: Elizabeth
I needed to change my email address and she changed it for me.
I needed to change my email address and she changed it for me.
Insurer: Trupanion
By: Sue
Easy Does It!
It was easy to sign up and the site was very informative.
Insurer: Trupanion
By: Sue
Overall we are happy with customer service interactions and support.
Overall we are happy with customer service interactions and support. If it were not for trupanion we would have been forced to make decisions based on finances, without considering quality of life options.
Insurer: Trupanion
By: Rhonda
service to my concern
service to my concern
Insurer: Trupanion
By: Stephanie
Hunterâs mom
Very easy with great follow up
Insurer: Trupanion
By: Patricia
Happy Customer
well done in a timely manner
Insurer: Trupanion
By: Carol
Awesome service
Gus suddenly became very ill. At the vet clinic he had several diagnostic tests done and stayed overnight. The following day he required emergency surgery. This happened the week before Christmas. Once we were able to bring him home, the vet clinic submitted a claim for us. I spoke with a customer service rep to ensure everything needed had been submitted, and the rep was so kind and caring. He checked everything for me and even changed my account so that subsequent claims would be settled with direct deposit instead of a paper cheque. The claim cheque came quickly. I could not be more pleased with the service and assistance we received at such a stressful time. Thank you, Trupanion! ??????????
Insurer: Trupanion Canada
By: Penny
Best service
I like the direct billing aspect of your service
Insurer: Trupanion Canada
By: Kim
I heard 30 days as 3 day wait ? Isdue
It's very expensive to belong and this is the first time I have received any compensation from my plan after paying the deductible etc. Happy for that at least!
Insurer: Trupanion Canada
By: Diana