222,587+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,587 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My experience has been great service and never have to hold long before someone answers
My experience has been great service and never have to hold long before someone answers
Insurer: Trupanion Canada
By: Brenda-Lee
It was perfect very prompt on the response for payment
It was perfect very prompt on the response for payment
Insurer: Trupanion Canada
By: Joe
A must for every pet owner
It was east to submit the claim and the app is fantastic
Insurer: Trupanion Canada
By: Albina
Immediate answer to claims
Immediate answer to claims
Insurer: Trupanion Canada
By: Christine
I recently had an issue with my dog that Trupanion denied the pre-approval for even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue.
I recently had an issue with my dog that Trupanion denied the pre-approval for, even though I provided justification for the coverage and they already approved and paid the first claim relating to the issue. I then tried to appeal the claim, had my vet clinic call them (as they also feel this claim should be covered), only to be denied again and then told that I essentially have to get the procedure done to appeal the claim as pre-approvals canât be appealed. I am very disappointed that I pay all this money to the insurance company and then get denied for something that was not known to me prior to getting coverage.
Insurer: Trupanion Canada
By: Melissa
Friendly informative people explaining everything clearly.
Friendly informative people explaining everything clearly.
Insurer: Trupanion Canada
By: Trish
Friendly imformative
Friendly imformative
Insurer: Trupanion Canada
By: Riva
Good service
Excellent service
Insurer: Trupanion Canada
By: Debbie
I? Maudie
Easy, informative, prompt
Insurer: Trupanion Canada
By: Patricia
Because I have always been treated well.
Because I have always been treated well. My first dog had a few claims and there were never issues with payment, no hassle at all. Customer service is excellent.
Insurer: Trupanion Canada
By: Fiona