154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 08, 2023

The best pet insurance I know of!!

I have been using Embrace Pet Insurance for about 20 years to cover 3 different dogs. Two dogs have had major health issues and Embrace has never questioned a claim and always paid promptly. Considering what the medical costs have been over the years and having the peace of mind to know I can make sure my pets receive the care they need, the insurance premiums are reasonable and well worth it. I wouldn't use any other pet insurance company. My sister uses Healthy Paws and has had constant issues.

Insurer: Embrace

By: Stacy

Verified February 08, 2023

Great Customer Service and received surprise gift! :)

After purchasing, it was really nice to get a toy from Pumpkin in the mail! We were very surprised. Before purchasing a plan, I had some questions. The customer service representative was super knowledgeable and helpful! She processed our new plan while on the phone and made our sign up process so easy!

Insurer: Pumpkin

By: customer

February 08, 2023

Charged me a payment after my dog died and I cancelled the policy.

I had to put my dog to sleep and called the Monday after to cancel my policy. Two days later instead of getting the agreed upon refund they charged me another premium payment. I will say that one of their supervisors did promise to make sure the check would be in the mail. I have yet to receive the reimbursement for the appointment leading up to the final visit.

Insurer: Pets Best

By: Adam Minninger

February 08, 2023

Great service!

As usual I submitted my claim and quickly received a confirmation email with a time estimate for resolution. I believe it said 3 to 4 weeks but instead it was completed in 1 week! Thank you for your quick service.

Insurer: Pets Best

By: Ann

February 08, 2023

Very fast processing

Very fast processing! My claims have been processing in less than 2 weeks and are hassle free to attach claim.

Insurer: Pets Best

By: Lipika Patel

Verified February 08, 2023

Great Customer Service

Ally, my customer service rep, was absolutely wonderful. She was very knowledgeable and willing to answer any questions

Insurer: Pumpkin

By: "BELLUSCIO

February 08, 2023

Excellent Pet Insurance - Enabled My Puppy to Have Emergency Eye Surgery!

Healthy Paws Pet Insurance is wonderful. My puppy, Kali, work up one morning and was having difficulty opening her one eye. Over the course of 1-2 days, she was no longer able to open her eye. I knew something was seriously wrong and I wanted to see a Vet Ophthalmologist (since she was only 14 months old). Having Healthy Paws Pet Insurance gave me the piece of mind to book an urgent appointment with the specialist, because I knew 80% of Kali's vet bill would be reimbursed to me. Kali needed emergency surgery to protect her vision and Healthy Paws covered both the emergency consultation plus all the surgery fees. Kali is doing well and her eye looks fantastic.

Insurer: Healthy Paws

By: Kathryn

Useful
February 08, 2023

When life gives you lemons…

Lemonade Insurance has been a great experience! I wanted to ensure our puppy was covered in case her shenanigans got too wild. The sign up and claim process was automated and simple to use. Payout was almost immediate. I loved the experience so much I got insurance on our other animals and I switched my auto and renters insurance over to Lemonade.

Insurer: Lemonade

By: KADEN

Useful
February 08, 2023

Percy fell off a ledge and had trauma…

Percy fell off a ledge and had trauma that had to be treated as an emergency. PetsBest made the claim process easy and Percy is doing well.

Insurer: Pets Best

By: C M

Verified February 08, 2023

I just signed up

I just signed up. No opinions as of yet

Insurer: ASPCA

By: cheryl gray

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