154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 04, 2023

Forever thankful to Healthy Paws

My dog recently had to undergo back surgery and I was so worried. Thanks to Healthy Paws for being there for him, their care and professionalism has been the best. We have been with Health Paws for most of his life and this was the best choice I could made to insure my dog has the protection if it is needed.The customer service has always been excellent and have addressed my concerns or issues incredibly quick. Thank you so much Healthy Paws. Love Love Love

Insurer: Healthy Paws

By: Alena

Useful
February 04, 2023

Way too complicated

Way too complicated. Asking too many documents even we provide receipts and my Vet had to send 3x for them to acknowledge received of documentation. Taking about 1 month to get reimbursed back. What a headache claim plus when I called, customer service department was not very friendly.

Insurer: Embrace

By: CC L

Verified February 04, 2023

Healthy Paws did what they said they…

Healthy Paws did what they said they would do. And reimbursement was prompt. Filing process is easy. The decision to get surgery for our Dog's ACL injury was easy, knowing we were covered by Healthy Paws. No one should question the value of Healthy Paws Pet Insurance.

Insurer: Healthy Paws

By: customer

February 04, 2023

Great Pet Insurance

I love this insurance easy to use / quick to refund you. Our dog has arthritis issues and requires daily Rx and bi-monthly injections to keep him comfortable thank goodness for his insurance or we may not have been able to afford his medicine and would have most likely have had to put him down way before his time to avoid him being uncomfortable and in pain.

Insurer: ASPCA

By: Cynthia

Useful
Verified February 04, 2023

Enrollment ease

I can’t speak to anything besides enrolling, the enrollment was easy and straightforward. I have not had to make any claims yet (thank god) 😂

Insurer: ManyPets

By: PMG

February 04, 2023

your whole billing process is way too…

your whole billing process is way too complicated i submitted bills and you keep sending back with the need for everything to be itemized. then you close the claim? i invested in this insurance for my animals. honestly this should not be so difficult. i send you the bill and i shouldn't have to go to the vet five times to get the exact billing structure you want. not happy at all.

Insurer: Pets Best

By: michael

February 04, 2023

5 stars

Pets plus us pet insurance is a godsend! So thankful I have it. Thank you for the easy and fast service. I would definitely recommend!

Insurer: Pets Plus Us

By: Lezlie

Useful
February 04, 2023

ACL surgery

Healthy Paws did what they said they would do. And reimbursement was prompt. Filing process is easy. The decision to get surgery for our Dog's ACL injury was easy, knowing we were covered by Healthy Paws. No one should question the value of Healthy Paws Pet Insurance.

Insurer: Healthy Paws

By: DANIEL

Useful
Verified February 04, 2023

Amazing pet insurance!

The claims process is quick, I love the access to a 24/7 vet, every customer service rep we have ever interacted with is friendly and helpful, the terms of each of our pets policies is extremely clear, and the plans are affordable.

Insurer: Figo

By: customer

February 04, 2023

Lemonade is an amazing pet partner

My dog was just diagnosed with diabetes at 7 1/2 years old. I filed my first ever claim to Lemonade for it and was treated kindly and fairly. They obtained the extra information they needed directly from the vet, approved my claim, and paid my 80% after deductible to my bank account quickly. They have continued to handle my claims quickly as we stabilize my girl’s insulin. I am so happy that I have Lemonade insurance for my dogs, they have helped ease the stress of this difficult time.

Insurer: Lemonade

By: Tracy

Useful

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